Acute Care Hospitals
Voluntary non-profit - Private


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Photo: Wilkes-Barre General Hospital

Medicare Performace Measures


Below the national average


Same as the national average


Same as the national average

Patient Experience

Below the national average


Below the national average


Same as the national average

Efficient Use of Medial Imaging

Below the national average



Wilkes-Barre General Hospital is Northeastern Pennsylvania's largest community hospital, with 412 beds and a medical staff of more than 400 physicians representing ...

Wilkes-Barre General Hospital is one of the acute care hospitals/facilities located in Luzerne County, PA.

Wilkes-Barre General Hospital does have an emergency room. They use electronic medical records.

Wilkes-Barre General Hospital is a voluntary non-profit - private hospital.

Hospital Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Location and Directions


Our daughter went through about an hour of excruciating ear and head pain as she waited to be seen at this, so called, hospital. Our daughter was at the point that she couldn't stand, she would hold her head and hyperventilate. I knocked on the triage door, as I heard the nurses laugh with each other, looking for help. I was told TWICE that I had to just wait because they didn't have any room for her. This was despite the fact that our daughter was screaming with head pain and nearly writhing on the floor except that I had to hold her. The triage staff spoke to us as if we were some kind of nuisance and not like concerned, scared parents of a little girl. Several hospital staff walked by her screaming in pain and didn't even turn in our direction. One nurse even came out and announced "Its not first come first serve" (with a laugh). So we decided to rush out daughter to another hospital and she was seen right away. In addition to this her pain was so bad that her heartbeat became irregular. This WILL be raised to hospital administration. (3 weeks ago)

Rachel Briggs was a phenomenal member of staff. She took awesome care of my mother. She made an extremely difficult situation very Easy and hopeful for a good outcome. I appreciate and commend Rachel Briggs. Thank you. (a month ago)

They couldn't wait to get rid of me. I wasn't even offered a glass of water. 2 min after receiving the shot they were kicking me out. The shot would take 20 min to a half take effect so I was unable to walk yet so I was given a ride in a wheelchair to the cab which I was then unable to get out of. I crawled from the cab into my bldg.into the elevator then down the hallway to my apt.Since this place became a for profit they really couldn't give a FF about their patients. We decided (my friend & I) we prefer death to this hospital. #WillNeverReturn (a month ago)

I had a great experience in the maternity ward. I wish I remembered the name of the nurse who took care of me while I was in labor. She was with me through it all and was very kind and patient Being a first time mom I was vey nervous, but she made me feel comfortable and important. (a month ago)

Actually, I would like to give less than 1 star but that isn’t an option. My Beautiful mother was in this awful place and thankfully she was transferred to Geisinger in Danville where she left this world with dignity, something she would not have been able to do at General.I can go on and on of all the mistakes and mishaps that happened while she was there but we would be here for the next 2 hours. I will touch base on her Dr. that was assigned to her. He was so unprofessional, he would come into her room and literally tell her your never leaving this hospital your dying here. Guess we proved him wrong. If I were dying I still wouldn’t step foot in this place I would take my chances elsewhere. (3 weeks ago)

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