Acute Care Hospitals


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Photo: West Hills Hospital & Medical Center

Medicare Performace Measures


Above the national average


Above the national average


Below the national average

Patient Experience

Below the national average


Same as the national average


Same as the national average

Efficient Use of Medial Imaging

Same as the national average



West Hills Hospital, with the addition of a helipad atop the ED, brings expert care for unexpected emergencies, closer to home.

West Hills Hospital & Medical Center is one of the acute care hospitals/facilities located in Los Angeles County, CA.

West Hills Hospital & Medical Center does have an emergency room. They use electronic medical records.

West Hills Hospital & Medical Center is a proprietary hospital.

Hospital Hours

Monday 800 AM – 800 PM
Tuesday 800 AM – 800 PM
Wednesday 800 AM – 800 PM
Thursday 800 AM – 800 PM
Friday 800 AM – 800 PM
Saturday 800 AM – 800 PM
Sunday 800 AM – 800 PM

Location and Directions


The actual nurses, doctors and medical staff were great... the reason for the low rating is because of the female security posted on the night of may 7. She was very unprofessional. My wife had brought my son in who got diagnosed with pneumonia. They had gone ahead of me and I had to meet them there. When I get there she was bent over twirling and trying to tie her hair(of all things to be doing) it literally took her 2 min before I could get her attention. When she finally did acknowledge my presence I was in shock on the tone and the way she spoke. She acted as if I was bothering her!! I was trying to contain my emotions, you know the way you feel when you have a sick 5 year old who’s scared and you don’t know what’s happening. All this transpired with a simple question of “ I would like to see my son, please” his last name is.. first name is... I understand protocol and procedures but pls be a little more professional... people are there because they feel they have an EMERGENCY!! Have empathy and compassion. Especially if you are the first person they speak to before a long uncertain visit!if you don’t care ( no one asks you to) at least be professional. (2 weeks ago)

I hear horrible stories about ER experiences, but I’ve never had one at the West Hills Hospital. Though the wait was a bit longer than usual this time it wasn’t their fault. There were a lot of people there so it can’t be helped. I found the nurses and doctors to be kind, caring and concerned. No complaints here. Probably not the norm but I appreciate and understand the medical’s not easy, especially in an ER full of sick, crying children. Keep up the good work, and thank you!! 4/2/18 I just wanted to update my review. I was there yesterday and again I got wonderful service and care. It was really busy but I was actually in and out in 1 hr. The administrative people, nurses and doctor were so attentive and made what could have been a bad experience very good. Thank you again!!😀 (a month ago)

AVOID THIS HOSPITAL! Went to Emergency since my wife fainted at Home. She was told everything is normal(Thank God) and sent Home within 4 Hrs. Then got below bills- 1. Bill of around $2270 for "Hospital services" - No detail of what services in the Bill. 2. Separate bill of $30 from Pathologist for Tests which is fine. 3. My Insurance website shows Doctor claim(Bill which I am yet to receive) of $170 for just showing up and telling everything is normal. No Treatment received except few tests and Bill of over $2400. (a month ago)

I'm a c5-c6 quadriplegic and was nervous to go to a hospital I've never been to but was immediately put to ease by the extremely nice doctor that did my ER intake. They were very busy and things took a while but I was never kept too long without someone checking on me. Every single nurse, lab tech and especially the doctor was very friendly, helpful and informative. I will gladly go back without worry next time. (2 months ago)

I was on the Cardiac Care floor. I have had many surgeries. The care and the devotion and knowledge these nurses gave me was unsurpassed. I was made to feel calm and got me through a very scary time. I don’t know what I would have done without those nurses. Thank you so much!!!!! (2 months ago)

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