Acute Care Hospitals


Write Review
Photo: Nam Nguyen

Medicare Performace Measures


Same as the national average


Same as the national average


Same as the national average

Patient Experience

Below the national average


Above the national average


Same as the national average

Efficient Use of Medial Imaging

Not Available (Results are not available for this reporting period)


DALLAS, TX 75231

Walnut Hill Medical Center, a $100 million Dallas hospital billed by its owners as "the dawn of a new era of health care delivery" when it opened in 2014, confirmed ...

Walnut Hill Medical Center is one of the acute care hospitals/facilities located in Dallas County, TX.

Walnut Hill Medical Center does have an emergency room. They do not use electronic medical records.

Walnut Hill Medical Center is a proprietary hospital.

Location and Directions


The staff was very rude, from the administration to the nursing staff. I arrived for my surgery at the time I was told to be there, and the receptionist acted annoyed that I was there. There nurses attempted my IV line. The first one was clueless. The second one placed it in my muscle instead of my vein. After my surgery, the nurse pretty much sent me home asleep, because she didn’t want to deal with the paper work for me to spend the night. I got carried to my bed at home by my family, I didn’t even know it. On top of all that, the billing department is horrible! Way ahead of the surgery, I took care of my surgeon’s fee. The day of the surgery, they told me I had to pay $750, I paid it. After the surgery, someone called from the facility, I answered the phone, hey placed me on hold and never came back. I was at work, I hung up. I never knew why they called, and I never got another call. A few months later, I received a call from a collection agency, without ever getting a bill from Walnut Hill, for $1300 more, I guess the insurance didn’t pay for. I understand I may have been responsible for additional charges, but I should have received a bill first, before I was turned in to a collection agency. They are extremely expensive! They charge an arm and a leg for a day procedure. I don’t recommend the facility at all! My surgeon was superb, but I wish I had the surgery at Presby. I will definitely use my doctor in the future, but not Walnut Hill Medical! Horrible facility! (5 months ago)

Exceptional attention and expert care. Truly compassionate treatment. With expectations clearly established and adhered for to my wellness. I had never met the folks before and they have. New comfortable state-of-the-art -faculties. There folks saved my life and it took a coordinated effort. Highly.recommndçaqalop (a year ago)

If I could give them 0 stars I would. The staff was very rude and jealous and the management was extremely horrible. Management don't take up for employees and they believe everything patients tell them w/o investigating. GOD DON'T LIKE UGLY. #KARMA (11 months ago)

This was my first time going here and it was NOT a pleasant experience! The staff was rude and the Drs and nurses DID NOT have good bedside manner. They didn't seem concerned with my emergency and my pain and once I tried to explain how uncomfortable I felt the Dr brushed it off. I could go on but I won't but I will NOT go here ever again! (a year ago)

The doctor's, social workers and the nurses are rude and bullies. My mother in law as open heart surgery and they tried to bully her into going to a in patient rehab. The first time it was mentioned we told them no. A doctor came in and told my mom he didn't care what she said or we said that she needed rehab and we could complain all we wanted to and there is nothing we could do. This saga continued to the point where we had to get the chief involved who informed us it was her decision. Five minutes after this conversation another social worker came in there and kept trying to push her into rehab we had to get the chief to come upstairs and put a stop to it. It was so bad at points the way they talked to us we thought my husband was going to hit one of them and go to jail. Never found a hospital so uncaring, mean and verbally abusive about what a patient wants. Especially a patient who just had four arteries fixed in their heart. (a year ago)

Submit a Hospital Review

Overall Rating *

Required fields are marked *