Acute Care Hospitals
Voluntary non-profit - Other

VISTA MEDICAL CENTER EAST

1324 NORTH SHERIDAN ROAD, WAUKEGAN, IL 60085
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Photo: John Griffin

Medicare Performace Measures

Mortality

Same as the national average

Safety

Below the national average

Readmission

Above the national average

Patient Experience

Below the national average

Timliness

Below the national average

Effectiveness

Same as the national average

Efficient Use of Medial Imaging

Same as the national average

About VISTA MEDICAL CENTER EAST

1324 NORTH SHERIDAN ROAD
WAUKEGAN, IL 60085

Vista Medical Center East is one of the acute care hospitals/facilities located in Lake County, IL.

Vista Medical Center East does have an emergency room. They use electronic medical records.

Vista Medical Center East is a voluntary non-profit - other hospital.

Hospital Hours

Monday 800 AM – 800 PM
Tuesday 800 AM – 800 PM
Wednesday 800 AM – 800 PM
Thursday 800 AM – 800 PM
Friday 800 AM – 800 PM
Saturday 800 AM – 800 PM
Sunday 800 AM – 800 PM

Location and Directions

Reviews

I had great care on the medical surgical floor when I was an inpatient there for 3 days in March, 2018.. They were very attentive and caring and answered all my questions and I was happy with their care. I would give it a 5 except a couple things. The food was horrible and they gave me some food I didn't order. I can see most of the reviews are based on experiences in the ER. The Vista East ER is very chaotic but they get a lot of patients there that have mental problems and very unpleasant. They have to deal with a lot. I went to the ER in Lindenhurst - much less chaotic. They take people in the ERs who are most sick or have REAL EMERGENCIES in order of their condition. Part of the problem is that people use ERs as urgent care or walk in clinic. It is for EMERGENCIES. Anyway, my care was great and I would go to that floor again if I needed to be in the hospital. I've had outpatient tests there and also received great care. (a week ago)

Absolutely the worst. Untrained rude staff! Nurses openly arguing in front of patients. What a mess. Get it together Vista! You CAN and should do better than this. Update: I called to speak with someone in charge of nursing staff and was treated as if this was normal there. Very unprofessional. I reported them to DHS and my insurance. Hopefully they can retrain staff or maybe consider more qualified people. So, for the old guy on here who keeps singing praise for Vista... I think they may have pulled the wool over your eyes. Or maybe you have never experienced a serious health problem that requires real professional, qualified people. You may want to check them out a little further before chastising people for exercising basic human rights. (2 months ago)

WORST EXPERIENCE EVER! Went to the emergency room and there were fights, people throwing chairs, cursing the staff out. SECURITY IS A JOKE. They just stood around like they were scared of the people. Not to mention the wait time was horrible. They need to throw the whole place away!! (3 weeks ago)

Worse kind of doctors who have no respect! Nurses ignore you or will walk away mid conversation. This hospital has the wrose time management and this atmosphere does not help with the healing process. Such a terrible company. Dr. Gladson is a liar and only cares about making the most money (3 weeks ago)

Absolutely horrible experience. Took my newborn son here to get lab work done, and one of the nurses, Pam, we dealt with was coughing onto her hand, didn’t wash them or sanitize them before going to touch him before we said something before she did, tried multiple times to stick him and couldn’t, and 2 other staff members had to try before failing and coming to the conclusion to stick his heel. The room we were in was not clean, and the waiting room was also dirty. (a month ago)

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