Acute Care Hospitals
Proprietary

VALLEY HOSPITAL

12606 EAST MISSION AVENUE, SPOKANE, WA 99216
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Photo: Danny Rowland

Medicare Performace Measures

Mortality

Same as the national average

Safety

Below the national average

Readmission

Above the national average

Patient Experience

Same as the national average

Timliness

Same as the national average

Effectiveness

Same as the national average

Efficient Use of Medial Imaging

Same as the national average

About VALLEY HOSPITAL

12606 EAST MISSION AVENUE
SPOKANE, WA 99216

MultiCare Valley Hospital in Spokane Valley, Washington, offers a wide range of essential health care services for you and your family.

Valley Hospital is one of the acute care hospitals/facilities located in Spokane County, WA.

Valley Hospital does have an emergency room. They use electronic medical records.

Valley Hospital is a proprietary hospital.

Hospital Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Location and Directions

Reviews

The Valley Hospital is a prime example of what is wrong with health care in America. They exemplify lack of accountability and lack of transparency. They put profits over people. This all started when my wife was told to get simple testing done by her primary care doctor. She went to Valley Hospital which was recommended by her doctor. When she got there she asked specifically if she's in network with her insurance. Multiple times she was told yes and had the testing done. She then needed another test done so she went back to Valley Hospital for it. When she asked again about being in-network she was told yes. Then she heard some of the front desk workers whispering and asked AGAIN. It was only then that they finally confessed she was out of network. My wife then walked out without having completed the testing. A few weeks later, we get a bill for the first test. Keep in mind it was a simple test that would have cost no more than $250 WITHOUT insurance. Nope, we were sent a bill for $1,000. I called billing and explained the situation. After multiple calls and no empathy for how she was lied to, they knocked the bill down to $700. I paid it over the phone and to this day am still getting bills for the remaining $300 even after I confirmed with the manager. Valley Hospital is a business. They advertise on the radio, in print and direct mail pieces NONSTOP. They are there to make a profit, even if it is at the cost of people. (2 weeks ago)

We had a terrible experience here with the exclusion of the maternity department. My week old son had high bilirubin levels, easily fixed by a night with UV light treatment. But to get through to pediatric we had to go through pediatric ER. The nurse taking his blood put a defective foot warmer on him, ignored his crying and told us it was normal, resulting in SECOND DEGREE BURNS all over his foot. Aside from the fact that my son received burns that took weeks to heal (much worse than the condition we took him there for in the first place), their administrative staff offered to refund us the hospital bill, but then they never actually sent us the refund, and ignored us for weeks as we tried to contact them. The maternity department is very nice though, but the ER could care less about you; just always in a rush to get things done and get you out. Edit: finally received the refund. Updated to 2 stars (2 weeks ago)

I give this place a 0 I have been waiting 2 days to get transferred... note I'm 14 and I need help for mental health reasons. I came willingly.. I'm tired of waiting. I'm going checkout with my parents (2 months ago)

1 star is a stretch for this hospital. The waiting room has no privacy, no tissues, no water cooler, phone chargers etc. If you need a drink you can use the water fountain which is WARM. The "accomodations" for ICU patient's families is atrocious. The front desk staff is rude and unwelcoming, as is the cafe staff. The nurses are oblivious and the care is nauseating. This is my first time visiting family here and I am utterly shocked. Maybe time for everyone to go to Morristown! (in the last week)

The insensitivity of the Doctors/staff in the ER is of epic proportions. If possible, go to ANY other hospital but this one. Any good reviews must be fabricated or written by staff. (a week ago)

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