Acute Care Hospitals
Voluntary non-profit - Private

TRUMAN MEDICAL CENTER HOSPITAL HILL

2301 HOLMES STREET, KANSAS CITY, MO 64108
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Photo: Rodney Taylor

Medicare Performace Measures

Mortality

Same as the national average

Safety

Below the national average

Readmission

Same as the national average

Patient Experience

Below the national average

Timliness

Below the national average

Effectiveness

Same as the national average

Efficient Use of Medial Imaging

Same as the national average

About TRUMAN MEDICAL CENTER HOSPITAL HILL

2301 HOLMES STREET
KANSAS CITY, MO 64108

Truman Medical Center Hospital Hill is one of the acute care hospitals/facilities located in Jackson County, MO.

Truman Medical Center Hospital Hill does have an emergency room. They use electronic medical records.

Truman Medical Center Hospital Hill is a voluntary non-profit - private hospital.

Hospital Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Location and Directions

Reviews

So far this has been a great hospital. We are going for prenatal care, and will likely have the delivery here also. Sometimes they are running behind, but as far as the staff, they are nice and respectful. I've never been here for ER situations, but since this is a state funded trauma center, I probably wouldn't go here unless it was absolutely necessary. I imagine that they have someone in the ER that just got shot or stabbed, and whatever I needed help with would be able to wait. If you're looking for an ER for something non-life threatening, I would suggest another hospital, North KC, Research, etc. (a week ago)

Everyone was so nice. The front desk ladies were just amazing. The the nurses and doctors that took care of me were gentle and attentive to my needs. I will refer other people to you. (a month ago)

I went to the emergency room because I was under scrutiating pain due to an infected tooth. I waited in the waiting room for over 3 hours. The pain was horrible and I was crying most of the time , yet nobody offered any assistance. Even people that got there hours after me would get seen and leave. I felt so help less, when I finally got a room I was there for more than an hour crying and miserable after nobody helped me I desided to leave and go elsewhere. I can honestly say that I had never been treated this bad at a hospital. People are rude and careless they dont have compassion at all.😢😭 (4 weeks ago)

I overlooked the fact that the first floor bathroom had gang graffiti in the paper towel dispenser, and went with them since my insurance company sent me there. The referral was sent to them 3 times, one of them requested in my presence at the surgical office to the "right fax number", and it still "got lost in the process", which as I learned never goes directly to the clinic you want to see (they have multiple layers of admin bureaucracy. They will not accept a referral by phone from the insurance company either: so you get no care, or at least, not timely surgical care, as the conundrum went for two weeks with no results. The staff appeared unenthusiastic to help, never an apology for inconvenience, and to my surprise, many staffers didn't even know there was a patient's rights desk, which was equally lethargic once I found it. Thankfully, my referral was sent to two other hospitals (St Luke's and Liberty), and both were willing to get the ball rolling ASAP...I went with Liberty which is closer to home, and was able to do in 1hr, what two weeks couldn't get done with TMC. Frankly, the entire staff needs to be re-trained or briefed on customer service, courtesy, and the fact that customers always have other choices to go to, in this very competitive medical services environment. (a month ago)

Apparently some reviewers expect 2-4 star hotel service in an ER.... I was in & out in about 4hrs. Extremely lucky. Normal is 6-8 hours & that's likely more common here. I also had to do 1st time paperwork & my main insurance (AARP HMO) wasn't accepted (despite a high copay). Need to show ID door 1 metal detector door 2 this applies to visitors as well. Various staff were generally amicable. Some staff dialogue reminded me of pertinent details. Seen by 2 Drs, 2 main nurses. One Dr was dour but far from unfriendly or un-attentive. I've been to ER/ED from Ottawa Canada, Stanford, MTN VW, Fremont CA & many others in between. Two sons (now adults) w/autism. I've waited 8 hrs for stitches & about as many for acute pain. Expect standard 6-8hr times here. Wish I'd been at an Urgent care but I prefer coordinated systems & this facility easily passes. -1 star my exam bay had dirty floor. -Would recommend for ER ED urgent care -Standard expectations -0 or 1 Zombie Apocalypse rating (nurses & Drs may survive) despite double door security. (4 weeks ago)

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