Acute Care Hospitals
Voluntary non-profit - Private

THE UNIVERSITY OF TN MEDICAL CENTER

1924 ALCOA HIGHWAY, KNOXVILLE, TN 37920
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Photo: Thad Carter

Medicare Performace Measures

Mortality

Below the national average

Safety

Same as the national average

Readmission

Below the national average

Patient Experience

Above the national average

Timliness

Below the national average

Effectiveness

Same as the national average

Efficient Use of Medial Imaging

Above the national average

About THE UNIVERSITY OF TN MEDICAL CENTER

1924 ALCOA HIGHWAY
KNOXVILLE, TN 37920

The University Of Tn Medical Center is one of the acute care hospitals/facilities located in Knox County, TN.

The University Of Tn Medical Center does have an emergency room. They use electronic medical records.

The University Of Tn Medical Center is a voluntary non-profit - private hospital.

Hospital Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Location and Directions

Reviews

I have not been a patient here but my relatives have and have had no complaints. It's good to be able to go to a hospital where there are actually doctors on duty and in the building. Its is a nice , clean hospital. I would come here if I needed treatment. 😷 (2 weeks ago)

This is my favorite hospital after Vanderbilt. Spent 12 days here after surgery and the staff was excellent. No complaints other than food service need to fix their issues. I have regular procedures here and never one issue. Staff are caring and knowledgeable. Big thing is they listen to the patient's. (2 months ago)

The place is great and clean!! Once your in the hospital or visiting the doctor for check up they seem to very quickly and keep the pace. But if you’re there for the ER , I’m sorry to say make sure you’re prepared to stay ALL day. I’ve been there several times and it always seems to take hours. I still love the hospital and the staff but the ER wait time needs to improve! (2 months ago)

I tried calling to get a quote on how much I would have to pay for a check up everyone I spoke with except 2 people were VERY rude. They would transfer you without even asking if it okay or letting you know what’s going on. They transferred me to about 5 different people then ended up getting a Voicemail. Next time I called the First Lady I spoke with told me I had to get a doctor in order to get a quote. I explained very calmly I didn’t have one and I couldn’t remember the name of the OBGYN I last seen. Instead of trying to help she gets an attitude then before I could say anything transfers me to someone else. Very upset with the customer service they have. Do better ! (a month ago)

Brother was flown here after a motorcycle accident. Despite wrecking at 65mph and flying 30ft through the air before landing, having a beat up helmet, and red marks on his head, and on heavy pain meds they wouldn't even do a head/neck scan because he didn't meet the criteria? He was sent home with broken ribs and foot, and only two days of weak pain meds. And no he's not a drug seeker. He was told he didn't have a broken ankle despite EMS believing it to be broken, and it being swollen enormously, and was told to walk on it so it didn't get stiff. Less than a week later after his ankle became ice cold to the touch, another ER has found that he does have a broken ankle and is to stay off of it. He was in a hallway bed the entire time, and couldn't even get a pillow. They didn't offer him a will chair or even a bathroom to change in. They also didn't make sure he could pee or walk properly first before leaving like they initially told him they'd have too. Upon asking questions about his condition, his doctor told him he had other patients to get to. And no one wanted to take the time to actually care for him. After that sever of an accident, and telling him he was lucky to be alive, he was sent home within about six hours. Hopefully nothing else is found to be wrong since this trauma center apparently can't properly care for their patients, if they're too busy for proper care they need to start diverting people...not rushing and over looking injuries. (3 weeks ago)

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