Acute Care Hospitals
Voluntary non-profit - Private


Write Review
Photo: Ashley Brown1

Medicare Performace Measures


Same as the national average


Below the national average


Above the national average

Patient Experience

Above the national average


Below the national average


Same as the national average

Efficient Use of Medial Imaging

Above the national average



The Queen's Medical Center is a private, non-profit, acute care medical facility serving the State of Hawaii. It is the largest private hospital in Hawaii, licensed ...

The Queens Medical Center is one of the acute care hospitals/facilities located in Honolulu County, HI.

The Queens Medical Center does have an emergency room. They use electronic medical records.

The Queens Medical Center is a voluntary non-profit - private hospital.

Hospital Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Location and Directions


Idiotic signage. Without doubt, this is the most ineptly signed hospital I have ever been in (and I have been in hospitals in Australia, Japan and The United Arab Emirates). Whoever did the signage is mentally retarded, or just a completely inept person who got the job because of cronyism. Got thoroughly lost. Was nobody at information. The 'help line' was no help. And the 15 minute free parking is a joke. It takes you 15 minutes just to get inside the actual hospital from the parking structure. Had to ask directions from workers who could barely speak English. And all I was doing was dropping off clothes to a patient who is a friend of a friend. Very, very frustrating experience. (a month ago)

Over the years, many family members have been in & out of Queen's. There's good nurses & bad nurses & overall Queen is a good enough hospital. The reason why I am giving 3 stars is because there were a few instances that left me bewildered and the hospital didn't own up bad conduct. For instance, a couple nurse aides forcefully took my grandma's clothes off and left her standing in the room naked while they spoke Tagalog with each other -- completely oblivious they need to dress my Grandma. She was frail and fighting cancer. Another time, my mom was in the ER. The doctor was extremely condescending. There's no need to speak to us like we're mentally challenged & then give us attitude for trying to clarify what we don't understand. If we were in the medical profession, we wouldn't need your help. Then there are great experiences like the mammogram department & their colonoscopy department. Great caring nurses who aren't in a rush & extremely patient & understanding. In conclusion: there's good & there's bad... May you get a good caring professional that day you need them. (5 months ago)

Queen's Hospital is our big hospital. Like many hospital, incremental building additions overtime make it difficult to navigating through the hospital. I really mean navigate when you're inside the hospital. If I have to give direction: "From the parking structure, you take the elevator to street level, walk through the promenade, through the entry lobby. Here the volunteer reception can give you directions to your destination. Emma tower is where I usually go and visit patients. You can continue to walk pass the gift shop, tunnel through the hallways, keep left or follow the arrows on the ground or the overhead sign and there you are, the Emma tower elevators. I like Queen's since there is more room in the patients room and I don't know, I just think people get well faster if they have some breathing room. (7 months ago)

I slipped and fell in the early morning and cut my lip while falling and went to Queen's ER to be treated. My experience at Queen's ER was exceptional. From the Security Guard to the Admitting nurse to the Intake Nurse to the Nurse's Aid to the Physician Assistant Jamie to Doctor Chung-Esaki and from the Discharge Nurse, everyone was caring, professional, considerate and personally concerned about my condition. They realized that I did not really want to be there and they tried to make my stay as comfortable as possible, although they were very busy with other emergencies. I am now recovering well from my fall and deeply appreciative of the professional and attentive care that I received. Thank you Queen's ER! (6 months ago)

Just last year my dad. Surgery the Dr. Nurse. Are really nice and helpful and responds. (3 months ago)

Submit a Hospital Review

Overall Rating *

Required fields are marked *