Acute Care Hospitals
Voluntary non-profit - Private


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Photo: warren m

Medicare Performace Measures


Same as the national average


Above the national average


Below the national average

Patient Experience

Same as the national average


Below the national average


Same as the national average

Efficient Use of Medial Imaging

Below the national average



Strong Memorial Hospital is one of the acute care hospitals/facilities located in Monroe County, NY.

Strong Memorial Hospital does have an emergency room. They use electronic medical records.

Strong Memorial Hospital is a voluntary non-profit - private hospital.

Hospital Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Location and Directions


My mother was brought to the ED by ambulance and after a cat scan I was told she had a severe brain bleed of which she would not recover from. The care in the ED was excellent. My mother was moved to a room on the 5th floor so we could say goodbye. The staff again was very caring to us and to make sure my mother was comfortable and pain free. My mother passed the following morning peacefully. The issue is I was told by nursing staff that someone from the morgue would be calling me so I could tell them which funeral home would be picking her up. Well three days later I havent heard a word. I called the hospital info number and was told I would have to call the morgue myself(I had no problem with that). I have been calling the number I was given and no one answers the phone. No answering machine,does not transfer to answering service. It just rings and rings.I decided to call the hospital social workers and got a recording with four choices none of which related to my predicament.I don't know who else to call. I understand that Strong is a busy teaching hospital but this is unacceptable. (a week ago)

Absolutely ridiculous. My husband and I went to visit our grandfather today, who has been in emergency for 18 HOURS. The woman at the check-in desk was very nice, but would not let both of us go to his room because there were already 2 people with him. Those 2 people were his wife and son, who was translating for him because he only speaks Italian. The hospital's suggestion was to take turns visiting, except how would this work if a doctor came in and needed to ask our grandfather questions when our uncle had to sit out in the waiting room because we were visiting, and we don't speak enough Italian to be a translator? Seems like an exception should have been made, even if it was only for 15 minutes. And, I wont even go into the fact that it's been 18 HOURS since our grandfather went into the emergency room, was told he was going to be kept overnight, and still hasn't been moved out of emergency. In the future if I ever need a hospital for my family, it won't be Strong. (2 months ago)

Terrible hospital! Care is incredibly lacking and nobody knows anything. Don’t go to emergency if you have an issue, you’ll probably die in the waiting room. They think everything is a problem with your heart even if you come in for something totally unrelated. They’ll say you’re a priority case but still make you wait for nine hours before telling you anything! They’ll say they’re going to give you something to help and never call you in for it. The only hospital worse than this is the VA. Save yourself, go elsewhere. (2 months ago)

wouldn't take my dog here for treatment after the mess they put my dad through. Not to mention their doctors are condescending and ignorant which is a terrible combination. The hospital unsanitary from the cafeteria to the elevators to the patient rooms. Watch out when they move patients to different rooms...sometimes it's not for the better... sometimes it's because they know they're dying but haven't told you yet. Don't let them use your relative for their "fly by the seat of their pants experiments" like they did to my dad. I've worked for veterinary clinics that were cleaner. This place deserves no accolades or awards. youd be better off at rochester general. They are not "medicine of the highest order" They are like medicine... did someone order.... Medicine? probably why the URMC is popping up with an urgent care on every corner next to a McDonald's burger king and Starbucks... next thing you know its "do you want ketchup or mustard on your patient?". If he hadn't waited in the emergency room the first night he was there for four hours I believe he might still be alive.... hell he still might have his leg. (26 surgeries and an amputation because the felt that was fixing him) But based on their protocol it's more about bottomline so they force everyone into unnecessary procedures like CT scans that take 4 hours while your dad or whomever is dying. (3 weeks ago)

I was discharged from here after a day of having 3 blood transfusion . Only to end up at emergency room again with the same issue and waiting for a room forget to it because you'll be waiting along time and they take their sweet ass time to check in on you and sending the paperwork too. Thumbs down shame on you (a month ago)

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