Acute Care Hospitals
Voluntary non-profit - Private

ST LUKE'S MAGIC VALLEY RMC

801 POLE LINE ROAD WEST, TWIN FALLS, ID 83301
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Photo: Mahyar Khazei

Medicare Performace Measures

Mortality

Same as the national average

Safety

Same as the national average

Readmission

Same as the national average

Patient Experience

Above the national average

Timliness

Same as the national average

Effectiveness

Same as the national average

Efficient Use of Medial Imaging

Same as the national average

About ST LUKE'S MAGIC VALLEY RMC

801 POLE LINE ROAD WEST
TWIN FALLS, ID 83301

St Luke's Magic Valley Rmc is one of the acute care hospitals/facilities located in Twin Falls County, ID.

St Luke's Magic Valley Rmc does have an emergency room. They do not use electronic medical records.

St Luke's Magic Valley Rmc is a voluntary non-profit - private hospital.

Hospital Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Location and Directions

Reviews

A little over 2 years ago one of their employees stole my wedding ring while I was giving birth to my son.... They did nothing to help find it or cover the cost to replace.... it’s been 2 in a half years and I’m still pissed. The only reason I had my wedding ring on in the 1st place was due to going into labor unexpectedly and driving for 2 and a half hours to the hospital, Getting to the hospital and ended up having to have a c-section. The nurse made me take off my wedding ring she put it in a baggy and gave it to my husband. I would have much rather had my ring locked up in a safe they said since my husband was with me they won’t lock it up. Anyways right before he could do anything or put my ring away in a safe place ( keep in mind he worked all day then drove for 2 and half hours to the hospital because we lived in Elko NV at the time and was overwhelmed as it was) got his clothes to change into right away, he wasn’t thinking straight, put my ring in it’s baggy down on the beside tray so he could change and forgot all about my ring. The only thing that did not end up in my room where we stayed was my ring. The hospital had moved all my other personal things to the room the ONLY thing that was missing was my ring. I was and still are devastated this happened on a day that is suppose to be so special. I wish the would have just did what I wanted and locked my ring in the safe, non of this would have happened if they would have. I’m always going to be angry this happened and the way they poorly handled it. (in the last week)

Just had an excellent experience with my tubal ligation. All of the staff was amazing. They were helpful, patient with me, kind, and comforting all while being professional and doing their jobs. Thank you St. Luke's for your high standard of care! (a month ago)

I had a skiing accident at Sun Valley, was transferred to this hospital for surgery, and spent eight days here. I found all of the staff, including doctors, nurses, physiotherapists, occupational therapists, hospital discharge staff, food service staff and cleaning staff, to be very professional and to be concerned about my care and comfort. I felt that the doctors genuinely listened to me and fully answered all questions that my wife and I had. The lady responsible for my discharge was very helpful in dealing with my insurance company and arranging for an air ambulance home. The room that I was assigned was very large, quiet and comfortable. The food is the best that I have ever seen in a hospital: you order from a menu and there are numerous options including plenty of fresh fruit and vegetables. Based on my experience, I would recommend this hospital to anyone. (5 months ago)

My husband recently had a procedure in the surgical department on the 2nd floor! Wonderful staff and experience! Shout out to nurse Amy and surgical assistant Mike! Great job! (2 weeks ago)

Surgery Unit: nurses and staff were never on time with medication (an hour or longer AFTER scheduled to be administered was not uncommon) and often forgot to provide doctor prescribed treatment. With the exception of a couple of really good aids, most staff were a mixed bag of at best 'didn't care' to 'overly bubbly and chatty even when you were clearly in pain and needed to be left alone to sleep'. Inconsistent treatment by staff- told could get more pain meds (non narcotic) as needed and sooner than scheduled- just let them know! Then 'Just let them know!' and by same staff told 'You're not due for this for another 15 minutes so you have to wait'. Then didn't come back for an hour. No food or water was allowed while I was waiting on my surgery- this lasted a few long days. I could have ice chips only. My mouth was like cotton, and my throat was so dry and scratchy- the ice chips helped so much and offered so much relief. But not after waking in the early morning to see someone had moved my ice chips while I was asleep from my bedside table to across the room where I couldn't get to! WHY??? Requests and nurse calls were often ignored- did not overuse, tried to reserve for more urgent needs like needing help in the bathroom and walking, etc. But if my IV started beeping they were always available! Several times staff did not record what time medication was administered to me and had to 'guess' when finally getting around to it several hours later. Took calls about other patients while supposed to be treating me- I had to listen to details about other patient's medical conditions and treatments, including their full names and DOB. NO PRIVACY or respect for patient confidentiality. Just did not find the surgery staff of nurses and aids to be overall a compassionate lot, they were terrible at time management, and were very inconsistent and contradictory. I had difficulty trusting they would genuinely have my back and take care of me. (2 months ago)

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