Acute Care Hospitals
Voluntary non-profit - Private

ST LUKE'S MAGIC VALLEY RMC

801 POLE LINE ROAD WEST, TWIN FALLS, ID 83301
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Photo: Mahyar Khazei

Medicare Performace Measures

Mortality

Same as the national average

Safety

Same as the national average

Readmission

Same as the national average

Patient Experience

Above the national average

Timliness

Same as the national average

Effectiveness

Same as the national average

Efficient Use of Medial Imaging

Same as the national average

About ST LUKE'S MAGIC VALLEY RMC

801 POLE LINE ROAD WEST
TWIN FALLS, ID 83301

St Luke's Magic Valley Rmc is one of the acute care hospitals/facilities located in Twin Falls County, ID.

St Luke's Magic Valley Rmc does have an emergency room. They do not use electronic medical records.

St Luke's Magic Valley Rmc is a voluntary non-profit - private hospital.

Hospital Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Location and Directions

Reviews

I had a skiing accident at Sun Valley, was transferred to this hospital for surgery, and spent eight days here. I found all of the staff, including doctors, nurses, physiotherapists, occupational therapists, hospital discharge staff, food service staff and cleaning staff, to be very professional and to be concerned about my care and comfort. I felt that the doctors genuinely listened to me and fully answered all questions that my wife and I had. The lady responsible for my discharge was very helpful in dealing with my insurance company and arranging for an air ambulance home. The room that I was assigned was very large, quiet and comfortable. The food is the best that I have ever seen in a hospital: you order from a menu and there are numerous options including plenty of fresh fruit and vegetables. Based on my experience, I would recommend this hospital to anyone. (3 months ago)

Surgery Unit: nurses and staff were never on time with medication (an hour or longer AFTER scheduled to be administered was not uncommon) and often forgot to provide doctor prescribed treatment. With the exception of a couple of really good aids, most staff were a mixed bag of at best 'didn't care' to 'overly bubbly and chatty even when you were clearly in pain and needed to be left alone to sleep'. Inconsistent treatment by staff- told could get more pain meds (non narcotic) as needed and sooner than scheduled- just let them know! Then 'Just let them know!' and by same staff told 'You're not due for this for another 15 minutes so you have to wait'. Then didn't come back for an hour. No food or water was allowed while I was waiting on my surgery- this lasted a few long days. I could have ice chips only. My mouth was like cotton, and my throat was so dry and scratchy- the ice chips helped so much and offered so much relief. But not after waking in the early morning to see someone had moved my ice chips while I was asleep from my bedside table to across the room where I couldn't get to! WHY??? Requests and nurse calls were often ignored- did not overuse, tried to reserve for more urgent needs like needing help in the bathroom and walking, etc. But if my IV started beeping they were always available! Several times staff did not record what time medication was administered to me and had to 'guess' when finally getting around to it several hours later. Took calls about other patients while supposed to be treating me- I had to listen to details about other patient's medical conditions and treatments, including their full names and DOB. NO PRIVACY or respect for patient confidentiality. Just did not find the surgery staff of nurses and aids to be overall a compassionate lot, they were terrible at time management, and were very inconsistent and contradictory. I had difficulty trusting they would genuinely have my back and take care of me. (2 weeks ago)

I was recently in St Luke’s for 8 days and received the best treatment possible. I was kicked by a horse and sustained 6 broken ribs, a punctured lung, and a pneumothorax. I was in ICU for 3 days and then the regular floor for another 5 days. I received compassionate, thorough, professional, and knowledgeable care on all fronts at St Lukes. I had quite a team of people working to help me and I was so thankful everyone from doctors to nurses to anesthesiologists to radiologists to respiratory therapists to physical therapists to aides to cleaning staff to even the people who delivered my meals were kind and excellent in their care of me. Additionally, I have serious celiac disease and was very thankful for the great gluten free menu choices and how hard the kitchen worked to keep my food safe for me. Their food was wonderful! My husband was by my side almost continually and he was an important part of helping with my care and the staff was just as kind to him as they were to me. I am very thankful for the care I received from St Luke’s and I am healing well due to their skill and compassion and hard work. They are the best! (in the last week)

Without going into too much detail, I was scheduled for a regular visit. Dr. Rosario Smith decided I needed to be checked further, out of a gut feeling, and in doing so, we found out that I had pre-cancerous cells. Had she not thought ahead, these cells could have eventually progressed. I am incredibly thankful for her as a doctor. (a month ago)

My husband and I had an accident near Twin Falls and was taken to this facility. We were a long way from home and had lost everything in this accident, as we were in a motor home and our belongings were mostly lost or destroyed. We were impressed with everyone in general . The nursing staff was very helpful. They got my husband and I clothes to wear when we left the hospital as my clothes had been cut off of me and my husbands were covered in blood. It was so wonderful to have these caring people as we had no family here. Our only complaint was the lack of bedside manner by the hospital surgical Dr. that we were assigned. May God bless all these great people! (6 months ago)

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