Acute Care Hospitals
Voluntary non-profit - Private

ST JOSEPH MERCY OAKLAND

44405 WOODWARD AVE, PONTIAC, MI 48341
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Photo: St. Joseph Mercy Oakland

Medicare Performace Measures

Mortality

Above the national average

Safety

Below the national average

Readmission

Below the national average

Patient Experience

Below the national average

Timliness

Same as the national average

Effectiveness

Same as the national average

Efficient Use of Medial Imaging

Above the national average

About ST JOSEPH MERCY OAKLAND

44405 WOODWARD AVE
PONTIAC, MI 48341

Welcome to St. Joseph Mercy Oakland. St. Joseph Mercy Oakland (SJMO) is a 443-bed comprehensive, community teaching hospital and member of Saint Joseph Mercy Health ...

St Joseph Mercy Oakland is one of the acute care hospitals/facilities located in Oakland County, MI.

St Joseph Mercy Oakland does have an emergency room. They use electronic medical records.

St Joseph Mercy Oakland is a voluntary non-profit - private hospital.

Hospital Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Location and Directions

Reviews

This hospital is peaceful, it’s staff is caring and the care is excellent. Unfortunately we’ve been to multiple Beaumont hospitals, Henry Ford Main, McLaren Pt Huron and Lake Huron Medical Center. This hospital is heads and tails over all of them (3 weeks ago)

Labor and delivery: Staff nice, but Facility was filthy. Requested bathrooms to be cleaned (out of TP, soap, garbage overflowing) to three different people over the course of 10hours and nothing was done. Waiting room chairs all had multiple stains on them, the surfaces in the hospital room were sticky... very disappointing. (a month ago)

The communication, or lack of if, scares me at this place. No one seems to talk to anyone. It seems very disorganized, confusing, not so respectable to people, and lacks follow thru. The coordination of things is nearly non existent. How can they have a license to treat people, seriously? Doesn't anyone audit hospitals? I had a procedure scheduled here. After scheduling it, the staff told me they'd call me to insure I had what I needed (medicine) and follow up on what I needed to do. No one called. When I called them, they gave me the wrong instructions based on what the Dr had mentioned is typical. When I mentioned this, the person said they'd called me back. She never did and I myself had to call her again. Eventually I learned what to do not from the staff here, but elsewhere. Three days before my procedure, I get a call "reminding" me that my procedure is tomorrow, but it wasn't tomorrow, it was in 3 days. Someone had called me the week before to move it back couple days, but didn't bother to tell the people scheduling things. I'm honestly very nervous about my upcoming procedure. I hope nothing goes wrong. Their communication leaves a ton to be desired. I just hope everyone communicates well that day. The rest of the reviews here and the fact that a hospital gets rated 3 out of 5 stars (when the minimum star is one) scares me a bit. Your life is dependent on these people and you don't expect nearly half of their reviews to be one star. Quite unnerving. Based on the other reviews, I expecting to do insurance work and bill paying complaints, as they seem to bill you first (not the insurance) and ask questions later. A flower shop communicates and follows up better. (2 months ago)

Everything was fine ,,except the Brat named Chris at the ER doors.That guy isn't professional and needs LOTS of PR training.....Thinks he's a Boarder Patrol Agent. NOT sympathetic at all.....He shouldn't have a job dealing with the public. (a week ago)

I took My mother to the ER she was treated immediately & stayed for 4 days on floor 7, Jill the Care Manager was super attentive took care of all our transfer needs immediately coordinated and stayed in communication with me answer her phone on the first ring every time I called her, coordinated her transfer. I highly recommend this Hosiptal for your loved ones my mother was taken care of this Hosiptal exceeded our expectations! (2 months ago)

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