Acute Care Hospitals
Voluntary non-profit - Church


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Photo: Saint Francis Hospital and Medical Center

Medicare Performace Measures


Above the national average


Below the national average


Same as the national average

Patient Experience

Above the national average


Below the national average


Same as the national average

Efficient Use of Medial Imaging

Above the national average



St Francis Hospital & Medical Center is one of the acute care hospitals/facilities located in Hartford County, CT.

St Francis Hospital & Medical Center does have an emergency room. They use electronic medical records.

St Francis Hospital & Medical Center is a voluntary non-profit - church hospital.

Hospital Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Location and Directions


Horrible ER. 2 hours 20 min for an ice pack or any treatment. Would never suggest going here for any type of fiancee asked to be transferred to another hospital multiple times. Nurses were rude, shift change was better but I would never allow anyone I cared about to go there again. Best part they couldn't figure out what was wrong with her.. good luck hope she doesn't die. Come back to us for a check up. NO thank you! They are not racist, they are incompetent. Lucky this was not a law suit and had proper medical treatment after leaving. (a month ago)


My friend gave birth to a baby boy. In the maternity ward, every hospital worker the entered the room (Nurse, Lactation, Doctor) when reviewing information, kept asking if she was on HUSKY when her chart clearly says private insurance. I guess due to the area, demographics of patients, and my friend being a women of color they automatically assumed she was on Husky. Note to St. Francis: There is a large percentage of successful Blacks/AA with lucrative careers. Not all of us fall into the stereoptype “Husky Low Income Family”, so please stop with your preconceived notions. (a week ago)

Very racist at the hospital; they put me in the ER hallway! I had to demand a room. Nurses are very uncaring and hard! It’s like they have no emotions for patients. Went and had to stay the entire day for them to give me two laxative prescriptions!!!!!! They NEVER resolved the problem. I’m still uncomfortable and in pain!!!!!! Worst hospital ever!!!! GO TO HARTFORD HOSPITAL (a month ago)

Worst hospital ever. I was told my mother wasn’t a patient, the assistant didn’t even attempt to search her name literally as I’m on the phone with her from inside the emergency room. After a few more of my relatives arrived, they were able to magically find her in the computer. My mother was given a bed in the hallway where we all stood and waited for 2 HOURS to be seen by a nurse. They kept asking her what happened during her accident and taking detailed account of the incident and didn’t focus on the care. Her pain was watered down and made to seem that she was overreacting. Other patients waiting to be seen complained about the wait and started screaming and yelling that they preferred to die in the hallway than wait any longer. There’s more than enough staff on duty but they all seem to walk around in circles not assisting anyone. Honestly, you’re waaaaay better off at Hartford Hospital save your money and time. (a month ago)

If I could give 0 stars I would. If you or your child is assigned to Alexandra Cabral ask for a switch. My sister was at St Francis while we were being advised on places to send her for her current issues. I called Alexandra no less than 4 times. All of which she ignored, didn't get back to me, or was out of the office. She also did not answer my father who is my sisters primary caretaker. Instead, she dealt only with our uninvolved mother. Alexandra did not bother to hear anyone else's side of the story and won't answer calls or emails to tell us where my sister/my fathers daughter is! Saint Francis if you see this please reach out and let us know she is ok and if she is even still in your facility please! I think the person who is expected to pay and has taken care of the patient for her lifespan at least deserves that information and it is not Alexandra's job to decide who does and who doesn't have the right to be informed. (3 weeks ago)

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