Acute Care Hospitals


Write Review

Medicare Performace Measures


Same as the national average


Same as the national average


Same as the national average

Patient Experience

Above the national average


Same as the national average


Same as the national average

Efficient Use of Medial Imaging

Same as the national average



St Francis Hospital is one of the acute care hospitals/facilities located in Kanawha County, WV.

St Francis Hospital does have an emergency room. They use electronic medical records.

St Francis Hospital is a proprietary hospital.

Hospital Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Location and Directions


I was very surprised and disappointed by the service I received at St. Francis when I had a fall and broke my hip and come in for emergency surgery. Due to lack of care (and explanation), my back went into a bad spasm before surgery; nothing was done to alleviate it. The anesthetist asked me what pain medicine I'd received earlier; wasn't it on my chart? Why trust the patient to remember? After surgery, the visiting staff doctor commented on my hip, but told me my arm was OK--when, actually, my chart showed that I had broken my shoulder. (Nice careful reading.) A small point--I'm vegetarian, and but asked for vegetarian meals. I was brought meat. It means that the staff weren't listening or weren't paying attention. (3 weeks ago)

Hospital is terrible, went in with severe swollen throat and awful, terrible pain that was borderline unbearable. Went almost 3 hours waiting for the doctor and asked for a simple cup of water and was told “in a little bit.” Prescribed me with medication, said I would feel better. Two days later my throat is swelling up so bad it’s very difficult to breathe. Swallowing is out of the question. Staff was rude, condescending, and honestly better off just not going in. If these conditions worse, I’ll definitely be in contact for possible prescribing me the wrong medication and nearly closing my throat. What a joke. Stay away. (a month ago)

I'm a RN in Maryland. Recently I have a love one at St Francis hospital in the Select Specialty unit. This was my first time at St Francis Hospital. As I approach the building from the parking garage. I was greeted by smiles, and helpful staff to find my way through the hospital. Also, had the opportunity, to tour and speak with Compassionate Care Hospice in St Francis hospital. No matter what part I visited or was introduce too. I was very pleased by the cleanliness, friendly and compassion of staff. I highly recommend St Francis hospital or other specialty in their building. Thank you for making a very difficult time in my life easier. (5 months ago)

I highly recommend this hospital as being the best from the critical care for someone loved one that is passing away how wondwrful this floor and staff is and also the emergency room visits are fast and the maternity ward is the most amazing floor and treatment from nurses to doctors and it is so peaceful. Thank god for a top 1 hospital (3 weeks ago)

the staff was nice but i did not like the service, my mom and i waited 7-8 hours before i was seen. they were not on top of everything , every hospital i had been to made sure the information on the bracelet was right, they did not do that they didn't know what was going on. i was half way registered they called me for x rays and when i seen the Dr she didn't even know i had x rays done. they had people waiting for HOURS. and he staff was unprofessional, we and several other asked for crackers and refreshments and the lady caught an ATTITUDE and was rolling her eyes and getting smart, do not come to this hospital if you or a loved one is dying ! or really injured! or just don't come at all for no reason whatsoever (3 months ago)

Submit a Hospital Review

Overall Rating *

Required fields are marked *