Acute Care Hospitals
Voluntary non-profit - Private


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Medicare Performace Measures


Same as the national average


Above the national average


Above the national average

Patient Experience

Below the national average


Below the national average


Same as the national average

Efficient Use of Medial Imaging

Below the national average




Shelby Baptist Medical Center is one of the acute care hospitals/facilities located in Shelby County, AL.

Shelby Baptist Medical Center does have an emergency room. They use electronic medical records.

Shelby Baptist Medical Center is a voluntary non-profit - private hospital.

Hospital Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Location and Directions


I'm not sure where all of these horrible reviews are coming from. I had a great experience. The triage nurse and the other woman at window (in the ER) were absolutely delightful! Melanie the PA that took care of me, was professional and I felt very well taken care of. The nurse, I believe her name may have been Karen, was sweet as can be and upbeat. First time I have ever been to this hospital and I was absolutely amazed with how gracious the staff was! Super sterile environment. Most hospitals ( to me ) are tinged with a dull, dingy, and heavily saturated lingering energy of muck, that makes you feel as if one needs to be hosed off by a haz mat team, but NOT this one...not at all. Thank you to the staff who worked the shift at about 5 pm this evening. You guys are awesome!!! (a month ago)

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They treated my family member like family. My family member has been hospitalized at Shelby. We found almost everyone-ER staff, attending physician, anesthesiologist, physical therapists and nurses to be kind and professional. OK maybe the food wasn’t 5 star but that is not why I choose a health care facility. The new South Tower was a big upgrade. While all the rooms are private, the new tower has big rooms that can comfortably accommodate family. Most specialties are represented well. Aside from brain surgery you can get almost anything you need done at this hospital. (in the last week)

Awful. We visited the ER after my wife broke her ankle. It was 1 AM and there were no other patients present. They did not offer a wheelchair. I don't know what we would have done had we not brought our own crutches. We waited for 45 minutes until the x-ray tech came to take images of the ankle. We were told someone would be by shortly. Another hour and a half passes with no updates. Staff were talking and laughing loudly amongst themselves down the hall. No one seemed to even remember we were there. Exhausted and miserable, my wife pleaded with me to take her home. I asked the ER receptionist how much longer it would be. She said someone would be in soon. Another 30 minutes pass and we finally decide to just leave. 30 minutes later we receive a phone call from a very curt doctor asking if we were going to come back to get a splint. We refused. On top of everything, they didn't file insurance properly, then sent us letters and a bill stating we owe $1100, despite the fact the x-ray technician has already been paid by insurance and us. What are they even charging for? Making us sit alone for 3 hours with no assistance? We will never return here. (3 weeks ago)

I came to the hospital as an emergency. I was so well taken care of from start to finish. My nurses and Doctors were fantastic. My poor nurse kept getting patients (I hear January is always busy) and she was still so great! I was inspired by their hard work and kindness. My NP in the emergency room was wonderful too. Doctors and nurses are human too. They are doing the best they can and prioritize as best as they can. I want to thank the staff at Shelby Baptist for their hard work and kindness to me. Keep up the good work! (3 months ago)

I went to Shelby Baptist ER on 5/16/18 due to having a flare up with my Rheumatoid Arthritis. The ER was not busy when I arrived at 3:30pm. There was a room available so no waiting in the lobby. When I was taken to my room I was told the nurse would be right in. After a 45min wait a nurse finally came in. She barely spoke to me. After another 30 minute wait a Dr. Martin came in my room. She asked me what brings me to the ER , I told her what was going on, and I also told her my doctor had sent me here for pain management. I have Factor V Leiden which is a blood disorder and cannot take ibuprofen or steroids, due to the fact it would thin my blood to much. After saying all this to her she seemed lost to how to treat me. She explained that they don't use opioids to treat RA flares. My pain level was at a 9 , every joint hurt so bad! I was in tears! Dr. Martin said she was going to go call my Rheumatologist to see what to do. So after an hour wait a nurse came in with a shot of moraphine for me . After another hour wait Dr Martin came back in to see how I was doing. The shot did nothing for my pain so she said she would get me another shot. After another hour and a half wait a nurse came in with another shot and discharge papers. I was still in so much pain, and I truly felt like they could care less! I left the ER feeling terrible and no one cared. What has happened to Shelby Baptist ER?????? My name is Cheryl Tucker and I would love an explanation. (a week ago)

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