Acute Care Hospitals
Voluntary non-profit - Private

SHELBY BAPTIST MEDICAL CENTER

1000 FIRST STREET NORTH, ALABASTER, AL 35007
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Photo: p fritts

Medicare Performace Measures

Mortality

Same as the national average

Safety

Above the national average

Readmission

Above the national average

Patient Experience

Below the national average

Timliness

Below the national average

Effectiveness

Same as the national average

Efficient Use of Medial Imaging

Below the national average

About SHELBY BAPTIST MEDICAL CENTER

1000 FIRST STREET NORTH
ALABASTER, AL 35007

None

Shelby Baptist Medical Center is one of the acute care hospitals/facilities located in Shelby County, AL.

Shelby Baptist Medical Center does have an emergency room. They use electronic medical records.

Shelby Baptist Medical Center is a voluntary non-profit - private hospital.

Hospital Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Location and Directions

Reviews

I'm not sure where all of these horrible reviews are coming from. I had a great experience. The triage nurse and the other woman at window (in the ER) were absolutely delightful! Melanie the PA that took care of me, was professional and I felt very well taken care of. The nurse, I believe her name may have been Karen, was sweet as can be and upbeat. First time I have ever been to this hospital and I was absolutely amazed with how gracious the staff was! Super sterile environment. Most hospitals ( to me ) are tinged with a dull, dingy, and heavily saturated lingering energy of muck, that makes you feel as if one needs to be hosed off by a haz mat team, but NOT this one...not at all. Thank you to the staff who worked the shift at about 5 pm this evening. You guys are awesome!!! (3 months ago)

P F

They treated my family member like family. My family member has been hospitalized at Shelby. We found almost everyone-ER staff, attending physician, anesthesiologist, physical therapists and nurses to be kind and professional. OK maybe the food wasn’t 5 star but that is not why I choose a health care facility. The new South Tower was a big upgrade. While all the rooms are private, the new tower has big rooms that can comfortably accommodate family. Most specialties are represented well. Aside from brain surgery you can get almost anything you need done at this hospital. (a month ago)

Awful. We visited the ER after my wife broke her ankle. It was 1 AM and there were no other patients present. They did not offer a wheelchair. I don't know what we would have done had we not brought our own crutches. We waited for 45 minutes until the x-ray tech came to take images of the ankle. We were told someone would be by shortly. Another hour and a half passes with no updates. Staff were talking and laughing loudly amongst themselves down the hall. No one seemed to even remember we were there. Exhausted and miserable, my wife pleaded with me to take her home. I asked the ER receptionist how much longer it would be. She said someone would be in soon. Another 30 minutes pass and we finally decide to just leave. 30 minutes later we receive a phone call from a very curt doctor asking if we were going to come back to get a splint. We refused. On top of everything, they didn't file insurance properly, then sent us letters and a bill stating we owe $1100, despite the fact the x-ray technician has already been paid by insurance and us. What are they even charging for? Making us sit alone for 3 hours with no assistance? We will never return here. EDIT 7/3/18: Hospital bill issue resolved. The ER doctor (Tubbs) whom we did not actually see (he only spoke to us on the phone rudely for about 30 seconds) sent a claim for $480 to my insurance but did not file correctly. When the insurance company sent a letter explaining he filled incorrectly, his billing company instead sent me a bill for the full amount, threatening collections. Again, we never even saw the doctor! I've provided the billing department with explicit filling instructions, so hopefully they file correctly and I never have to think about this horrible experience again. Stay away from this place. (a week ago)

Could not have asked for a better team of doctors and care givers they all took wonderful care of me during my stay for triple bypass surgery. (in the last week)

Nurses and doctors have no manners and very rough they made my fiancee who is almost 9 months pregnant and diabetic. Go hungry and thirsty for over 4 hours. The nurse's are liars saying they did things that they dident do. They made her sit in alot of pain my child will not be born at this hospital at all. Ide rather die than let any of these people take care of me. The only reason i gave them 1 star was to do the review other than that they get a -5 star review (2 weeks ago)

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