Acute Care Hospitals
Voluntary non-profit - Other


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Photo: Joanne Keeler

Medicare Performace Measures


Same as the national average


Same as the national average


Same as the national average

Patient Experience

Below the national average


Below the national average


Same as the national average

Efficient Use of Medial Imaging

Above the national average



Catholic acute-care hospital serving the greater Waterbury area.

Saint Marys Hospital is one of the acute care hospitals/facilities located in New Haven County, CT.

Saint Marys Hospital does have an emergency room. They use electronic medical records.

Saint Marys Hospital is a voluntary non-profit - other hospital.

Hospital Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Location and Directions


Words cannot describe how amazing It was to delivery my first baby at Saint Mary Hospital!! Every single nurse was kind and friendly, put care into remember us, gave us all the time in the world to ask questions, get help, talk with us or encourage us. It honestly felt like I was in a private practice!! We were blown away by all the love and support and help of all the team members in the maternity ward!! I will always remember how safe I felt and how it was the only good experience at a hospital I’ve ever had and I was in the most pain of my life haha. Thank you Saint Mary’s!!!!! I honestly want to go back to just visit with the nurses and Doctors!! Thank you!!! I 200 percent recommend this hospital!! They loaded me up with goodies before I left too!!!!! Thank you!! (in the last week)

The Emergency room in this hospital is disgusting it was so dirty that there were flies flying around,you can see fluid spladder on the wall, I had a glass door to my room that was gross.. the staff was very unattentive to my needs I was there 3 hours before I saw a DR total time spent m 12 1/2 hours all together no one asked me if I needed anything . Or if I would like glass of water I walked out of there very frustrated an no answer ... I will never go back (in the last week)

Worst ER experience ever!! I arrived at 10am and at 5:15pm Still didn't get to see a nurse or doctor. I heard the staff talk about their weddings, DJ and what to order for lunch. One nurse argued on the phone about some blood work sent! When I inquired about when I'll be seen I heard one of the nurse telling the assistant that they are tending to sick people and will get to me whenever! I liked this hospital until today!! Horrible experience. (4 months ago)

You're better off at going to Docs Urgent Care 10 mins away on Chase Ave depending on what you're dealing with. Go here, if you have a bullet in your chest, other than that, think twice in going to the ER. You'll probably spend more time in the registration room than inside a room with an 'educated' doctor. Seems as if anyone can get titled nowadays. (3 months ago)

I never write reviews, but this experience was so terrible, I feel compelled to let people know about it. I got an infection in my hand, and I went to a walk in clinic on Sunday and the Dr there told me to go to the ER right away because I started getting red streaks going up my arm leading from the infection, and she said that's very serious, and I needed to get I.V antibiotics. I came to St. Mary's and regretted every second of it. After waiting 4 hours, and having no RN or Dr. come see me, I asked them if I was going to be seen anytime soon (it wasn't busy, believe me I've seen it busy, and it definitely wasn't busy). A RN came in shortly after that, and I explained to him why I was there, and showed him the red streak on my arm, and told him it had gotten slightly worse since I got there. He then took out a pen AND DREW ON MY ARM (who does that?!) around the line to "get proof that it was getting worse" basically calling me a liar right to my face. THEN he came in and put in an IV catheter, and I waited a couple more hours, so the person I was with asked for an update as to when we would be seeing the Dr. A young girl with long strawberry blond hair came over and started being very nasty, demeaning, and passive aggressive saying things like "there's people dying in the hallways of resperitory distress" (there wasn't and everyone was either sitting, or dragging their feet moving slower than molasses) and basically saying I was of no importance to them at all, so I said if my infection spreading is of no concern to you people I want someone to come take out my catheter now so I can go home. A younger male nurse came over and was being very caring and understanding (how all people should be in the health care field) and advised I wait for the Dr. so I did. The Dr came in shortly after, looked at my hand for 20 seconds and ordered the IV antibiotics. after they came down it took 1/2 hr to administer them and I was out the door. I can't believe it took me threatening to leave for them to do something. The worst part of the whole thing is that this morning when I was looking over my paperwork one of the diagnosis was PARANOIA!!! Why?! Because I stood up for myself?!?! That stuff is forever in your record and it was like a slap in the face. The Dr saw me for a total of 2 minutes and he just looked at my hand, how on earth can you come up with a mental health diagnosis?!?! I am SO GLAD I had a witness with me. They were SO unprofessional it was unbelievable. The Dr waking the halls throwing disinfectant at and joking around with the nasty girl with strawberry blond hair, but make people wait for 7 hours for a bag of IV antibiotics. I have NEVER in my life been so mistreated at a place that's supposed to care for you. They better remove that as a diagnosis or I will be getting a lawyer involved as that is absolutely considered slander in my book. You can't just throw around mental health diagnoses. It is safe to say I will NEVER set foot in this "hospital" EVER again. I would also like to point out that I'm a very understanding person. I understand things get backed up, forgotten, busy, whatever, but all they had to do was pop in and say "we're sorry it's taking so long. We'll try to get to you as soon as possible" it's really not that difficult to show some compassion. It's really not. (7 months ago)

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