Acute Care Hospitals
Voluntary non-profit - Church


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Photo: Feryal Alayont

Medicare Performace Measures


Same as the national average


Same as the national average


Above the national average

Patient Experience

Above the national average


Same as the national average


Above the national average

Efficient Use of Medial Imaging

Same as the national average



Mercy Health Saint Mary's in Grand Rapids is part of Mercy Health, a partnership of hospitals, doctors and other health care providers throughout West Michigan.

Saint Mary's Health Care is one of the acute care hospitals/facilities located in Kent County, MI.

Saint Mary's Health Care does have an emergency room. They use electronic medical records.

Saint Mary's Health Care is a voluntary non-profit - church hospital.

Hospital Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Location and Directions


3 month payment plan on $2500, are you kidding me? You are not the only one billing me for services for my surgery. Next time I will have my surgery at Spectrum where they are reasonable--I can't believe I just said that. Also It would be nice if your billing department wasn't only open 8:30a-5:00p. It's almost like you don't like accepting patient's money and want to end up in court. (a week ago)

Worst experience. Lot of waiting period. They wait for people to die. Staff don't care if the patient is in pain or no. They can just say that "we can't do anything and untill its a life danger we cant do anything."what's this nonsense. Worst service and experience. Would not suggest anybody. Wish grand rapids have some another hospital (ER) (a week ago)

Had my partner wait for over four hours while he was in excruciating pain. Talked to the nurses and whoever was there several times because he was passing in and out of consciousness. Wasn't taken seriously, had to walk into the back myself and get pail for him. I really hope they enjoyed cleaning up his vomit from the floor. They refused to bill his insurance at first, saying it wasn't accepted at that hospital AFTER he had surgery to remove his appendix. After months of back and forth with billing, it was suddenly covered and we were refunded the payments we payed for his "uninsured" procedure. I also went there for severe vomiting and pain about a year ago, had a nurse with a terrible attitude who didn't take me seriously and sent me away after it stopped after hours with no care while in the ER. Went to spectrum a little later later, I had a larger stomach ulcer. For your own health go to spectrum. (3 months ago)

Nurses were kind and provided great support. The hand surgeon was kind enough to take time to perform a procedure that was not scheduled the same day I entered the E.R.. I feel blessed and im thankful for all the staff. Thank you and god bless you all. (3 months ago)

I had my baby there a couple months ago and the care there was amazing. They focused on always making sure my pain was under control, they cared about how I was feeling emotionally. The facility was under construction and they were very apologetic about the noise and offered to have me transfer, but it wasn't bad at all. The nurses were very caring and compassionate and made me feel comfortable. One of the nurses held my hand as I had my spinal block put in for my C-section and kept assuring me I was doing good. It was a great experience. (7 months ago)

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