Critical Access Hospitals


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Photo: Regina A. Bracknell

Medicare Performace Measures


Same as the national average


Not Available (Results are not available for this reporting period)


Same as the national average

Patient Experience

Same as the national average


Above the national average


Same as the national average

Efficient Use of Medial Imaging

Same as the national average



Riverview Regional Medical Center is one of the critical access hospitals/facilities located in Smith County, TN.

Riverview Regional Medical Center does have an emergency room. They use electronic medical records.

Riverview Regional Medical Center is a proprietary hospital.

Hospital Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Location and Directions


Got back to a room very fast. Great service from employees. The male doctor in the ER was VERY nice!! The staff have great patience! They continued to be very helpful to me as the patient next to me begged and cussed loudly for pain meds. Great service! (3 weeks ago)

DO NOT TAKE YOUR LOVED ONE HERE! My grandmother went in with stomach pain and was on life support for months. Once I figured out that her condition was bad due to subpar care, The family immediately asked for her nurses to be switched and only certain nurses to care for her. Her condition has improved ever since and now she is healthy and at home. The CCU and ICU unit are horrible!!!!!! My grandmother had multiple bedsores that we did not know about until she was moved to a different floor. There are a handful of great nurses in those units, but certain nurses are horrible. NEVER BE AFRAID TO ASK FOR A DIFFERENT NURSE. IT WILL SAVE YOUR LOVED ONE'S LIFE. The manager tried to defend the nurse I complained about. Stand your ground. You have a right to quality care! (2 months ago)

I had foot surgery and spent the night of January 10, 2018, at Riverside. The hospital was immaculate, and the food was even good. The medical staff was professional and caring. The staff couldn't do enough for me. Everyone was polite and went out of their way to make me comfortable. Thank you to the Riverside staff! (4 months ago)

While mother was in E.R. Male nurse was very rude to the point of being mean to her. We got the er supervisor involved and problem fixed with that incident. Then afterwards they admitted her we come into her room to check on her and she tells me a male nurse was trying to bathe her which was unnecessary to say the least. The night before that garbage was overflowing and all over the room and let’s keep in mind that this is a hospital. No hand sanitizer in room after asking for days. Bed sheets had not been changed in days also. Got another supervisor involved, and this man had the nerve to not only have a security escort but accused me of being rude to his staff. I grew up in a military family and say yes sir and yes ma’am to everyone I come across. Needless to say I will be contacting the board of directors for this mans total incompetence. But the best thing I can say about this hospital is the nurses on cardiac step down are some of the best I’ve seen in any hospital, very responsive and respectful. Also, Jane Yates was great and needs to be supervisor of not just the E.R. But I would say the whole hospital. (3 months ago)

I, Waymond McGee, went to Riverview Medical Center in 2015 where Dr. Donald Marshall did a verbal sexual harassment towards me. I went through every possible channel to get this matter handled and I was rejected. Since no action was taken, I wanted to inform the public on this issue so this will not happen to anyone else. (3 months ago)

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