Acute Care Hospitals
Government - Local


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Photo: David L.

Medicare Performace Measures


Same as the national average


Above the national average


Same as the national average

Patient Experience

Below the national average


Below the national average


Same as the national average

Efficient Use of Medial Imaging

Not Available (Results are not available for this reporting period)




Riverside University Health System-Medical Center is one of the acute care hospitals/facilities located in Riverside County, CA.

Riverside University Health System-Medical Center does have an emergency room. They do not use electronic medical records.

Riverside University Health System-Medical Center is a government - local hospital.

Hospital Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Location and Directions


Today March28,2018 at 11 or 12 in morning my daughter need to get stitches they help me out no more than hour which i thought I was going to be there for hours but I didn’t,the nurse and doctor were helpful and nice and A lady that work for child deportment was really nice and helpful I forgot her name but I want to thank her so much... they gave my daughter coloring book and bag of toys and teddy bear I was so happy and grateful.. my daughter love the hospital.. (a month ago)

My daughter was transferred from our local hospital to RUHSMC for a higher level of care. When I first heard where she was being transferred to, I was extremely upset and asked why do I pay to have private insurance if I have to go there. I had had a bad experience over 20 years ago. Once we got to the hospital, she was sent to the ICU where we were received and greeted by such an amazing and caring team. The doctor took the time to explain to us what was going on in her body. She was diagnosed with type 1 diabetes. The rooms were spacious and clean. We nurses constantly coming in to check on her. Ask if I needed anything. They would come and educate my daughter and I on how we will need to care for her once we get discharged. This was extremely stressful and a lot of information to take in. The staff there reassured us that we would not be discharged until my daughter and I were comfortable with injecting and monitoring her sugars. Once transferred from the ICU to a regular room, the wonderful care did not stop. The nurses on the other side of the floor where just as attentive and caring for my daughter. I have a new view of this hospital and would return in the future if we needed to. I would 100% recommend this hospital to my friends and family. Over all I am beyond grateful for the wonderful staff that cared for my daughter. (5 months ago)

Do not come here! 1. Had a friend come in for an emergency salpingectomy procedure. As soon as she woke up from surgery they discharged her and sent her on her way home. When I asked why they were discharging her so quickly the nurse said it was because she was awake and there was nothing else they could do for her. I then said they can observe her to make sure she recovers properly, but nope the doctor said she can go. This girl (my friend) is groggy sitting in this wheelchair in front of the elevators. They also told her family that she can start eating whenever, no problem. It wasn't until I questioned anesthesia in her system that she (the nurse) changed her tone and as an afterthought said no only liquids 1st. The nurse also said to take her medicine on time and I asked her if she took any medication after the procedure and she said yes, then I asked her what time and she said I don't know. When I said you don't know?! She said another nurse was taking care of her. Then I asked if it would be on her discharge paper and she said it would be, but it wasn't. 2. The hospital didn't look, take ID's nor give visitor passes for security measures. Incompetent liars working here. I wouldn't be surprised to see this place getting sued for patient negligence. (3 weeks ago)

My experience with this place was very pleasant, I had a broken arm (humerus bone), very painful to walk around with but the staff from the ER, to the Orthopedic department, to the nurses who transfer patients, the intake nurses, the X-ray imaging staff, the medi-Cal intake administration, my medi-cal case worker, the general administration and the pharmacist literally everyone at this medical center is heaven sent and made my stay enjoyable. They are deligent workers here and seem to care about each patient, this is hard to find, I just want to thank everyone involved and I will soon donate DVDs to the ER waiting room. They deserve a pay raise for their hard work and nice attitude. Thank you again. (3 weeks ago)

Horrible... Took my husband there because he had chest pain... we had to wait 6 hours to get a ridiculous diagnostic... they were not even busy and we saw several people just walking away frustrated because of the long wait and poor care... if you need Urgent care, do yourself a favor and go to a BETTER PLEASE!!!! (4 weeks ago)

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