Critical Access Hospitals
Government - Hospital District or Authority

RIVERSIDE MEDICAL CENTER

1900 SOUTH MAIN ST, FRANKLINTON, LA 70438
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Photo: Andrew Mazzuchi

Medicare Performace Measures

Mortality

Same as the national average

Safety

Not Available (Results are not available for this reporting period)

Readmission

Same as the national average

Patient Experience

Not Available (Results are not available for this reporting period)

Timliness

Not Available (Results are not available for this reporting period)

Effectiveness

Not Available (Results are not available for this reporting period)

Efficient Use of Medial Imaging

Not Available (Results are not available for this reporting period)

3.3 / 5 from Google Places Reviews
Not Available / 5 from Center for Medicare Services (There are too few measures or measure groups reported to calculate a star rating or measure group score)

About RIVERSIDE MEDICAL CENTER

1900 SOUTH MAIN ST
FRANKLINTON, LA 70438

The mission of Riverside Medical Center is to provide high quality health care services in a safe, compassionate and cost efficient environment to the residents of ...

Riverside Medical Center is one of the critical access hospitals/facilities located in Washington County, LA.

Riverside Medical Center does have an emergency room. They use electronic medical records.

Riverside Medical Center is a government - hospital district or authority hospital.

Hospital Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Location and Directions

Reviews

The ER has slightly improved since 2016, but they still have a lot of work to do. Like not hiring staff that laugh in groups. I visited the ER twice in 2017 once for myself for a chronic, lifelong illness and once for an acute issue for my child and both times there were groups of nurses laughing. One group of 3 even "whispered" 'shh there she is' when I was going to the bathroom - I even looked around and no one else was there besides me and the group of nurses. How rude, I hadn't done anything wrong! Trust me, if I did I'd own up to it. This was the visit when I was there for my son!!! Unbelievable. Though they have improved, I still highly recommend St Mary's ER, it may not be "state of the art" but they actually help you! I added photos of Riversides Christmas decorations to show they have the money to decorate nicely, yet still can't figure out how to give good emergency care. As for other departments; Special surgical, OB, radiology they are all 5 stars which is why I didn't give this an even lower score. I've heard so many horror stories from others in the ER, so it's not just me. I really hope they start caring more about people coming in for emergency situations! In my opinion, 99% of people going to the ER don't want to be there, they just don't know what else to do! Have some compassion! (3 months ago)

The thoroughness of the ED doctors and nurses at Riverside Medical Center more than likely saved my mother’s life last night. Also they have one hell of a chicken sandwich. (a month ago)

Let me just say Riverside is one of the best hospitals to go to get checked out or if you are having bad chest pains and very very bad pains too like for Example August will make the two year mark I was working out around my place doing a lot of cleaning up And I decided to go And move 18 cinder blocks from my back pole barn And then went and took 8 bags of garbage up front to the trash can And then cleaned up 12 long 2x4s And threw them like they where nothing and the decided to go And clean up and take a nap And then woke up that night and couldn't talk or breath too and my family seen it on the outside part Of me something wasn't right and i had to use my head to talk to shake it to say yes and no and they knew i was in so much pain because what they called Fatty Tumors that was inside my back and knees was taking there pound Of flesh And the pain was so bad that i couldn't talk or breath and then when i got to Riverside ER Room they couldn't get me to talk and then they gave me a shot in my back And then the pain slowly let up and 20 minutes later i could breath And talk again and tell them what it was and where the pain was at And onces I told them what I did and then how many pain killer pills I was taking like they where candy and how many I was taking in a day and night the doc eyes blew open and I me No Don't Do Anything Else Because Where Going To Get You The Info That You Need To Have To Start Getting Those Removed And Taken Care Of and I told them You Choose Wisely And The Right Road And ever since I been pain free And I can work more and do more and my family And mother can believe how much more that I'm doing and working to and about too get ready to make the move out Of here anytime and day now pretty soon as next Year for sure hopefully but like I've posted on there Facebook page plenty Of Times And that is Riverside has Gave me my life back Riverside has gave me my freedom back I can do more and I can work more And more than what I use to do before all this pain and suffering I been losing for more 15 plus years but I wouldn't go nowhere else but Riverside Medical Center and Riverside Clinics and Riverside ER Room because they have friendly doctors And nurses there and that know how to take care Of you with whatever that you need and all so Riverside has saved my life plenty Of Times too and I couldn't be anymore happier than what I am today (a week ago)

Everything was going well at my e.r visit until a nurse "Tim Brown" came in being rude saying "you can get up now I have a patient that needs this room!" 1st and far most I was not dressed and I was not comfortable with him coming in like that and did I rush them to come to my aide or did I let them take their time? Am I not a patient also? (2 months ago)

Had a Dr who decided to not only treated my phyc needs she being a med also would go into my medical file and would change my medicine . This I believe caused me to fall last Oct and break my foot . She gave me higher doses of my sleep meds by 30%. Then she was fired or walked off the job. I don't believe this was right but what to do. (a month ago)

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