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Patient Experience

Above the national average


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Efficient Use of Medial Imaging

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3.5 / 5 from Google Places Reviews
Not Available / 5 from Center for Medicare Services (There are too few measures or measure groups reported to calculate a star rating or measure group score)



BSA Health System is an extensive Amarillo hospital system providing clinical excellence to the Texas Panhandle and the tri-state area.

Quail Creek Surgical Hospital is one of the acute care hospitals/facilities located in Potter County, TX.

Quail Creek Surgical Hospital does have an emergency room. They do not use electronic medical records.

Quail Creek Surgical Hospital is a proprietary hospital.

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So far...not so good. I haven't even had surgery yet and all I can get is the run around. It seems all they are really concerned with is money. I have been trying for 2 days to talk to someone who can make a decision on helping me with the down payment and have left a message...not returned. Transferred so many times I lost count. Put on hold so long I hung up. I'm really nervous about using them. (a month ago)

Amazing care! Clean! Efficient! Kept my husband very comfortable. Friendly caring staff! Attended to every need quickly and cheerfully. Physical Therapy department was excellent, went above and beyond in getting my husband on his feet. Food was good too. We have a lot of experience in hospital stays. This one has been outstanding in comparison. Definately hope all of our future surgical experiences are at this hospital. Thank you Quail Creek Surgical Hospital! (5 months ago)

DO NOT GO , TERRIBLE SERVICES FOR customers They do not care about you suffering and pain after surgery they proceed to make up lie after lie to keep from giving you quality service and pain care so they can save more money for their profits. I was told there’s a shortage on the pain medicine I need so I couldn’t have any. So I called both my Aunts witch are local doctors near by and they said that they had plenty of medicine that was needed and have never ever ran out of this medicine before. So after I spent over 40,000 dollars twice with the surgical center and DrGentry and his medical staff.They still will not provide me with pain medicine required to relief my pain from my neck that they attached 6 screws and two metal plates in my upper neck and throat. So I’m currently in severe trauma and pain to the point of screaming and crying. and.etc. Best advice find a Doctor and surgical center that cares about you , your well-being and have you the patients quality of surgery care and pain management as a priority. Don’t let them jus say what you wanna hear. Read reviews and ask people. No one deserves treatment,trauma and quality of care like this. Save yourself pain and suffering and explore your options to find someone that has your well being, surgery-pain management- In mind and as a priority in mind. (3 months ago)

I went in 6 days ago to get a dreaded total left hip replacement. After watching it on internet, I was really dreading it. After I checked in and was in pre op visiting with the nurse, i was asking her if it was about time, I immediately woke up later and said my time yet, she said you have already been.I was amazed hurt all gone, on to room. I felt like this was family instead of doctors, nurses, therapy checking in all the time. My therapist was as good as I think you could find anywhere. The first time out and those first 10 steps, well I quit liking him. Lol He explained everything I should and should not be doing many times, I progressed very fast, even getting seen doing extra walking. The girls coming to take vitals, awesone, they would even sit and visit a bit sometimes. The whole time I was there was fantastic, Dr. Thane Morgan is one of the greatesr, everyone was totally awesome, only complaint, they made me check out in two days and I had to leave those great meals, two thumbs up for chef, food was great. Conclusion--- Quail Creek Hosp. The awesomeness for your medical needs. (11 months ago)

My son had his surgery at Quail Creek and we are very impressed with everything! From the room to the nurses, location. Everyone was soo sweet and helpful our nurse was just amazing! (a year ago)

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