Acute Care Hospitals
Voluntary non-profit - Private


Write Review
Photo: Providence St. Mary Medical Center - Walla Walla

Medicare Performace Measures


Same as the national average


Same as the national average


Above the national average

Patient Experience

Above the national average


Same as the national average


Same as the national average

Efficient Use of Medial Imaging

Same as the national average



Top Hospital! Providence St. Mary Medical Center in Walla Walla, Washington, is a regional leader in quality, safety and customer service, whether you are coming in ...

Providence St Mary Medical Center is one of the acute care hospitals/facilities located in Walla Walla County, WA.

Providence St Mary Medical Center does have an emergency room. They use electronic medical records.

Providence St Mary Medical Center is a voluntary non-profit - private hospital.

Hospital Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Location and Directions


The staff are nice and try but they are way overwhelmed. Triage needs to be better. I waited in the waiting room for almost 2 hours to get triaged when I had a kidney stone. Pain was unbelievable and at a 10/10. Childbirth was easy compared to that pain, no exaggeration. Waiting that long when you are in complete agony is not how you run a triage. People going ahead of me included people with what looked pretty minor comparatively. Please get this fixed. Add another triage nurse and room. I've been to other ER'S when I lived out of state and this is not how it is run. When I got called back finally, it took another hour before I got any pain medication because the poor staff were running around trying to help too many people. They were very competent and demonstrated caring but patient ratio was apparently too high. PSMMC, please do better. (a month ago)


5 stars would have been given but the initial interaction with the emergency room receptionist was negative because she wasn't empathetic, warm, friendly but instead robotic and cold. Other than that, all the staff with the exception of a single nurse during the hospital stay for a gall bladder surgery was excellent. The emergency room doctor was warm, friendly, empathetic, courteous, professional, etc. The same goes for each and every other staff member on the medical team throughout the stay going from the emergency room to being admitted. The surgeon was just as awesome as the emergency room doctor. Unfortunately, the anesthesiologist injured my throat due to an apparatus that didn't fit for my breathing - this should not have happened - and I still have a minute problem even after a couple months. Other than these three incidents, the gall bladder removal surgery itself went fantastic - like magic. (5 months ago)

I have never been treated so poorly by any hospital other then Providence St. Mary Medical Center. Cruel, uncaring doctors. Both my visit in the E.R. and the urgent care left me in tears. the doctors belittled me, spoke to me with blatant disrespect, and treated me like I was a disease, not their patient. further more, I have had several friends have similar experiences in the ER and much, much worse. Mistakes that cost a good friend the quality of his life. ( and i believe with all my heart shortened it.) Just hoping to bring to light the inappropriate misconduct of some of the doctors in this Hospital. I will not go to them for help or care, and I make sure my loved ones do not either. More then upset, Beth (3 months ago)

The 2 is because of decoration, honestly. HOWEVER, they tied me to a table, then gave me two shots, knowing my fear of needles, while strapped to the bed, and without my permission, put me to sleep. Isn't wonderful to be forcefully put to sleep, and then wake up up to see you've been impaled with needles, and you can't walk, or do anything alone.I wished they would have prayed with me or something. Bad experience overall. (3 weeks ago)

Very poor communication between doctors. I'm glad family was with my grandmother at all times or she may have gotten worse. Aside from the sub par medical treatment, I was particularly distressed by the dismal attitude of staff members. As a medical professional, I've always practiced saying, "resident care if I'm working with a patient and someone knockd on a closed door. Here, after knocking and hearing no response, I entered and was yelled at, "we're working right now!" Not a considerate response for someone visiting a sick loved one. I was also upset that in 4hours of sitting in her room, I saw a male staff member walk by several times, and each time he was loudly complaining about various patients. Not something you want to hear, as they may be talking about your loved one in that way next. I was just very disappointed in her overall care. (3 months ago)

Submit a Hospital Review

Overall Rating *

Required fields are marked *