Acute Care Hospitals
Voluntary non-profit - Church

PRESENCE SAINT FRANCIS HOSPITAL

355 RIDGE AVE, EVANSTON, IL 60202
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Photo: Mikel Mendoza

Medicare Performace Measures

Mortality

Same as the national average

Safety

Above the national average

Readmission

Below the national average

Patient Experience

Below the national average

Timliness

Below the national average

Effectiveness

Same as the national average

Efficient Use of Medial Imaging

Same as the national average

About PRESENCE SAINT FRANCIS HOSPITAL

355 RIDGE AVE
EVANSTON, IL 60202

Presence Saint Francis Hospital is one of the acute care hospitals/facilities located in Cook County, IL.

Presence Saint Francis Hospital does not have an emergency room. They use electronic medical records.

Presence Saint Francis Hospital is a voluntary non-profit - church hospital.

Hospital Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Location and Directions

Reviews

the food here is greeaaaatttttt the cafeteria has a WIDE variety of food. best place to go even just for a lunch break at work. many many departments for an elderly. inspiring for young adults being that the medical workers are young and clean looking. very big and is almost like a museum. (in the last week)

After hearing all of the bad things about this place, I desperately did not want it to be true and came in here with an open mind. To make a long story short, a family member of mine had to come to this hospital because the Chicago EMS refused to bring her to our main hospital. Very frustrating rule and I tried to fight it the best I could because my family member has a very complex medical history and cannot go to a low rate hospital. Anyways, let's begin. She was admitted to the ER and had very low blood pressure because she didn't eat that morning. Her vitals were so low that they refused to send her to Evanston. They crammed us in a small ER room where we waited for hours. The nurse who attended to us was also training someone else which is very unnerving when you are in the ER. The ER doctor was less then helpful, he didn't know what to do with my mom and sent her up to the ICU. In the ICU she was not seen by doctors, instead two physician assistants who were equally clueless. It was a very frustrating experience. I was actually happy to go to the ICU as I thought it would be better care then the ER but I was disappointed. The rooms were not much bigger and I did not feel confident in the care she was given. She had several labs done which were eventually sent to our main hospital, but they wouldn't even consider them valid...which says a lot. I understand the way this hospital works and know that it is not the best. But it really needs to be improved. I feel bad for people who depend on this hospital to provide care. There really needs to be something done, hire actual doctors for starters. (3 months ago)

Agree completely with the reviewer who praised the medical staff while stating that the billing and accounts receivable needs work. I had emergency surgeries at St Francis and was there for several weeks as well as readmission later. I cannot speak highly enough of the doctors, nurses, and pct’s. The care I received was excellent from the ER on. The billing and accounts receivable department not so much. Defintely needs work on the admin end but the medical care was greatly appreciated. (a month ago)

My post here is in response to many of the negative posts being put here for the world to see. This is a Level I TRAUMA center. They can take care of ANY medical emergency 24/7 365. You didn't want to go there because its not "Your" hospital....?? Too bad! Its law, EMS should go to the CLOSEST facility. If you want a further ride to a preferred hospital, UBER is just a click away on an APP. Your "records" can be sent electronically in minutes. Waiting room times and so on...... its a VERY BUSY ER!!! They absolutely care about their patients and the ones that come in with the most threatening complaints get seen first! If you are mad enough about waiting in a waiting room or took the time to bad mouth a great ER, your "emergency" was probably not a real emergency. The nurses and doctors at St. Francis are awesome, but get crapped on all day, everyday....by people like you. Walk an hour in their shoes before you ridicule openly on the internet. (2 weeks ago)

My daughter arrived at the hospital as a result of an allergy attack. The ER literally saved her life. My beef is with the ICU. Most of the nurses there were uncaring and downright mean to her. They should not be working 12-hour shifts! I was there during the day, usually until 7:30 pm, and I saw a marked difference in their compassion beginning about 4:00 pm. My daughter needed to be restrained one night and I knew nothing about it until she told me after she was home! They threatened her that if she didn’t behave they would restrain her again. Also told her that her mother (me) would be disappointed in her. Mean!!!!! And once she finally got to a regular floor after 5 days in the ICU, the nursing staff was undermanned and not quick to help her to the bathroom or administering meds. Unfortunately this is the closest hospital to where she lives. I will pay for a private ambulance to take her to North Shore if this ever happens to her again! (2 months ago)

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