Acute Care Hospitals
Proprietary

PORTNEUF MEDICAL CENTER

777 HOSPITAL WAY, POCATELLO, ID 83201
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Photo: Bre Lum

Medicare Performace Measures

Mortality

Same as the national average

Safety

Same as the national average

Readmission

Above the national average

Patient Experience

Same as the national average

Timliness

Above the national average

Effectiveness

Same as the national average

Efficient Use of Medial Imaging

Same as the national average

About PORTNEUF MEDICAL CENTER

777 HOSPITAL WAY
POCATELLO, ID 83201

Portneuf Medical Center is one of the acute care hospitals/facilities located in Bannock County, ID.

Portneuf Medical Center does have an emergency room. They use electronic medical records.

Portneuf Medical Center is a proprietary hospital.

Hospital Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Location and Directions

Reviews

I went one time and am getting all kinds of bills. I only had simple lab work done. They can tell me what one of the bills was for but not the other one. How do they not know why they are billing me $600? I already paid for the 1 day I was there and would just like to know why Iam being charged more for work on a different day that I was never even there. Too bad they can't tell me. If you don't pay they just try to wreck your credit. Beware of going here. You might get extra "mystery" bills. (a month ago)

It is unfortunate that there are so many bad reviews. Portneuf is by no means as bad as portrayed in the many ultra negative reviews. I feel compelled to offer my own experiences. Three years ago, I was in a severe motorcycle accident which crushed 2 vertebrae and caused permanent damage to my spinal cord, leaving me as a total paraplegic. The neurology team put me back together by inserting two rods into my spine to hold everything in place. I spent 3 weeks in ICU and the care of the doctors and nurses was absolutely superlative! They also recommended that I go to Craig Hospital in Denver for rehabilitation. This was a recommendation with the best interests of the patient in mind. Craig is one of the top three hospitals in the country for spinal cord injury and it was the absolute best place to go for rehab for my injury. I could write several more paragraphs of my experiences with wound care and urology which are both stellar but I don't believe most people would read that far. Portneuf, as any other hospital, may not be perfect but it deserves far better reviews than the majority of what is written here. Thank You, Portneuf!! (2 months ago)

I have worked for Portneuf for the past three years--the compassion and care shown to patients makes me very proud to work here. I came from the University of Utah and am happy to see that so many of the core patient-centered goals align from that organization to ours. Additionally, I recently had a surgery at PMC and was so impressed by everyone who helped me. You can tell the employees--and all of the medical staff--really care about the patients. (a month ago)

Sister-in-law had her baby here and the staff and Physicians do not practice up-to-date best evidence research when caring for their moms and babies. Staff was awful and pushy. My sister after delivery had to go be treated and Blackfoot for her preeclampsia because they did not treat her appropriately according to guidelines. (a week ago)

DON'T use their ER! The Employees are GREAT! But, they are way understaffed. The people are wonderful and do the best with what they can. I think the nurses, aids, doctors, etc, are wonderful!!! They are understaffed and the ER is a dangerous nightmare. Doc told me to go to ER for blood in stool. Took 8 hr in ER to be told to keep my previously made appointment for colonoscopy. The hard gurney triggered my Ankylosing Spondylitis. The bight lights triggered a migraine. The stress triggered a lupus flare. I was much sicker when I left there, than when I went in. Eight hours was ridiculous. We were there for the full 8 hr. Two full hours in waiting room and 6 full hours on hard gurney. I won't go to that ER again, unless I am unconscious and in ambulance. However, I would go there for other things, surgeries, etc. All floors appear to be understaffed. But, they are understaffed with very good people. (a month ago)

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