Acute Care Hospitals


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Photo: Poinciana Medical Center

Medicare Performace Measures


Same as the national average


Same as the national average


Below the national average

Patient Experience

Below the national average


Above the national average


Same as the national average

Efficient Use of Medial Imaging

Same as the national average



Poinciana Medical Center is a full-service, emergency care facility specializing in senior care and surgical services in Kissimmee, FL.

Poinciana Medical Center is one of the acute care hospitals/facilities located in Osceola County, FL.

Poinciana Medical Center does have an emergency room. They use electronic medical records.

Poinciana Medical Center is a proprietary hospital.

Hospital Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Location and Directions


It is 1/17/18 approximately 10:18pm and I’m in the ER because I’m having chest pain. The individual who did my EKG was very informative and professional. The gentleman who did my vitals was also informative and friendly. However the female that did the X-ray was extremely RUDE. I told her my chest hurt and I needed a wheelchair. She refused to give me a wheelchair and indicated that the room was near. She also stated she will give me a wheelchair after the test was done. I told her she was walking to fast and she continued to walk fast and showed absolutely no concern. I’m in complete shock that I was treated this way by one of your staff members. I would like an explanation. (4 months ago)

I lived 5 minutes away and had warned my family to take me elsewhere or let me die before taking me there! My father had a heart attack in his house, luckily I was there and ran him to PMC. Long story short, I kicked the door to the ER while basically carrying a dying man in my arms with tears running down my face as I screamed for help. Would you believe that security had the audacity to ask me to move my car from where I parked it?? Literally wanted me to throw my old man on the floor and move my car... I told him to get away from me or they’re going to need two wheelchairs!! From that moment, it took 15 minutes before anyone even saw my dad! I had never seen my pops cry til that night while he was basically saying his goodbye to me... THEN!!!! They decide to do an EKG to verify it’s a heart attack!!! As if a man gasping for air while clenching his chest isn’t sign enough!!! Luckily, I am a man of faith... I firmly believe that had it not been my cries out to God, tears of worship and faithful prayer, I would’ve lost my superhero father!!! After the cold and callused staff determined its a heart attack in progress, they say “we’re gonna need to fly him to Osceola hospital because we’re not equipped for heart procedures here” WHAT????? Had I known, I would’ve drove him to celebration myself and had him taken care of in all the time I had wasted there!!! My dad is alive and well. Again, clearly because of the prayers of a believer and follower of Jesus. Like I said before, if I’m in poinciana and something happens... even if it was right in front of this hospital, take me ELSEWHERE!!!!! (2 months ago)

My mother was taken here last night. Extremely rude, the medication were giving her a negative effect yet they continued to pile on more medication. She never had an experience like this at a hospital before, where they always explain the medicine and ask for consent first. They also wanted to give her emergency surgery even though her heart was racing and she was given a lot of medication with negative side effects. A horrid experience, if I could give 0 stars I would. (a month ago)

Respectful staff, clean and fast. Housekeeping was so sweet and polite. Knowing I had anxiety she made me feel less anxious and relaxed just with how nice she was and smiling. Nurse Richard was amazingly kind and respectful and doctor Santana just as much. Great experience. (5 months ago)

Good hospital. Been there quite often with 2 boys in sports. They get you in and out in a decent amount of time. (4 months ago)

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