Acute Care Hospitals


4023 REAS LN, NEW ALBANY, IN 47150
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Photo: Dana M Cumbee Lizenby

Medicare Performace Measures


Not Available (Results are not available for this reporting period)


Not Available (Results are not available for this reporting period)


Not Available (Results are not available for this reporting period)

Patient Experience

Above the national average


Not Available (Results are not available for this reporting period)


Same as the national average

Efficient Use of Medial Imaging

Not Available (Results are not available for this reporting period)

4 / 5 from Google Places Reviews
Not Available / 5 from Center for Medicare Services (There are too few measures or measure groups reported to calculate a star rating or measure group score)


4023 REAS LN


Physicians' Medical Center Llc is one of the acute care hospitals/facilities located in Floyd County, IN.

Physicians' Medical Center Llc does not have an emergency room. They use electronic medical records.

Physicians' Medical Center Llc is a physician hospital.

Hospital Hours

Monday 600 AM – 600 PM
Tuesday 600 AM – 600 PM
Wednesday 600 AM – 600 PM
Thursday 600 AM – 600 PM
Friday 600 AM – 600 PM
Saturday Closed
Sunday Closed

Location and Directions


The experience the day of surgery was fine. Staff was good and facility was clean and seemed well managed. My problem is that they switched billing companies and I can't pay my anesthesia bill. I should not have to make a lot of phone calls to find out where to pay my bill because I don't want to be sent to collections. This is kind of ridiculous that no one there can tell me where my bill is being handled and that I haven't gotten a bill for months to tell me where to pay it. (3 months ago)

Very difficult to get someone on the phone, that is the only reason I gave 4 stars. I could not get anyone on the phone for a couple hours, and my review was originally a single star, but once we got Kristi on the phone, she was extremely helpful....and I feel like she went above and beyond to help us figure out the pricing, and weigh our options. We were trying to schedule a colonoscopy, and our insurance does not cover they mentioned that we could price everything "Self-Pay", and the pricing would typically be much cheaper. (8 months ago)

Great people great job! Very good experience! (6 months ago)

As of 12 January 2017, this facility is undergoing renovation that will not be completed until May 2017. There is construction inside and outside the building resulting in confusing signage and entrances, high noise levels, and virtually no privacy for patients or their families. As a day surgery facility, the organization is not well equipped to handle out of the ordinary events, such as a patient who collapsed earlier today at the front door and resulted in an unnecessary level of confusion and the patient remaining on the ground for much longer than necessary. I would not recommend this location until all construction is done, and even then, our family will not be coming back here. As an example of excellence, Baptist East in Louisville provides much higher level of care, concern for patients and families and communication. (a year ago)

No complaints. The doctor was very attentive as she did not hurry through the follow-up consultations, answered all questions, and did follow ups on a daily basis. The nursing staff was amazing. Always in a good mood, quick to answer a question, and quick to respond to the call button. My mother had three surgeries here and never had a problem. (2 years ago)

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