Acute Care Hospitals
Voluntary non-profit - Private


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Photo: Northwestern Memorial Hospital

Medicare Performace Measures


Above the national average


Below the national average


Below the national average

Patient Experience

Same as the national average


Below the national average


Above the national average

Efficient Use of Medial Imaging

Same as the national average



Northwestern Memorial Hospital delivers a broad range of services with sensitivity to the individual needs of our patients and families. Learn more.

Northwestern Memorial Hospital is one of the acute care hospitals/facilities located in Cook County, IL.

Northwestern Memorial Hospital does have an emergency room. They use electronic medical records.

Northwestern Memorial Hospital is a voluntary non-profit - private hospital.

Hospital Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Location and Directions


I went to the ER and am still shocked from my experience. I came in on the brink of passing out with a cloudy brain, lots of nausea and pain, and alarming symptoms. When trying to explain my complicated medical history, the nurse and medical assistant would rudely interrupt me. After feeling a little better, I received no answers for what happened or no direction on how to move forward, they were just focused on me leaving as soon as possible. I was given a prescription for medicine that cures acid reflux (which wasn't why I was there and made no sense). I was so frustrated to the point where I broke down and cried because of how severe my symptoms were and how I wasn't being taken seriously. The nurse continued to talk over me rudely and even accused me of just trying to stay overnight. I don't know if it was because of the fact that I'm a black woman, or that I'm young and I had to check myself in, but neither the doctor, the nurse, nor the medical assistant took my pain seriously. I did not feel welcomed, tolerated, or listened to. They're biggest concern was me leaving. If I come to have a serious medical issue, I will have them know that they failed me. (3 weeks ago)

Northwestern Memorial Hospital is the best hospital in the City of Chicago there #1 on the list they treat you with respect and courtesy they provided me with the best medical service I ever had in my life. I was suffering chest pain I came through the emergency room and was seen right away no long wait or stay at this hospital. They have state of the art equipment and very clean linen on bed.I highly recommend this place to Families and Friends. This is the reason why I gave Northwestern Memorial Hospital 5 - stars rating. (a month ago)

I battled a stage 4 pressure ulcer for over a year at hospitals in the suburbs. It wasn't until one of the doctors at Lutheran General recommended I have a surgery with 6 to 8 week recovery time that I realized a second opinion was necessary. As you might have guessed, I decided on Northwestern Memorial. I informed the doctors at Northwestern that I had been advised I would need surgery and was looking for a second opinion. At this point, the doctors reviewed my history and were in absolute shock that the doctors of the former hospital did not perform one of the most simple, painless, and non invasive tests available. They performed the test and had the results to me within a day or two (this was around Christmas as well). The results of the tests dictated the type of treatment I would need and was promised they would exhaust all options before considering surgery. Within three months, the pressure ulcer healed completely with assistance of medications and other treatments. Thank you Northwestern Memorial for saving me the agony of a major surgery and everything associated with it. Seeking a second opinion at Northwestern might be the best decision I have ever made. (3 months ago)

Northwestern staff has been amazing treating my daughter AmberLyn in the ICU. RN Karly and RN Elizabeth were her main nurses. They were compassionate, caring and most of all so knowledgeable about caring for my daughter. I cannot express enough the level of peace I had just knowing they were there. Thank you Karly and Elizabeth for making a horrible situation as bearable as it possibly could be. You were my son in laws and my “angels” Sandy Scheeringa (2 weeks ago)

Fantastic place. Everyone we encountered went above and beyond from registration to the Cath lab nurses. The ICU nurses on the 9th floor deserve a 20 score on the 1-10 scale. An amazing group of people. (2 weeks ago)

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