Acute Care Hospitals


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Photo: John Upton

Medicare Performace Measures


Below the national average


Above the national average


Below the national average

Patient Experience

Below the national average


Above the national average


Same as the national average

Efficient Use of Medial Imaging

Same as the national average



Northwest Medical Center-Springdale is one of the acute care hospitals/facilities located in Washington County, AR.

Northwest Medical Center-Springdale does have an emergency room. They use electronic medical records.

Northwest Medical Center-Springdale is a proprietary hospital.

Hospital Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Location and Directions


This place is a joke! I've came across 2 tech and 2 nurses that were very nice and that is why I gave this place a 1 star. They blew out all my veins to where my arms look like I'm a drug addict. They just come in, no answers for questions and leave u hanging. This is my last visit here. (a month ago)

Understaffed and the admin nurse was rude and very short. Also, this hospital expected us to pay our $1,000+ medical bill in full. When we did not, we received continuous threatening letters from them even though I was making continuous monthly payments. At one point we even received a letter saying my payments were okay and that I could continue paying like that, but then the next month, they said I wasn’t approved to make payments like I was doing. You’d think they’d have something better to do with their time other than harass someone that is obviously paying off their bill. If I never made a payment, that would be understandable, but I was paying every month. I do the same thing at Washington Regional and never get harassed like this. I won’t be going back to this hospital. (6 months ago)

Absolute trash administration and ER Doctors. The nurses where the only positive thing about this place. The doctor spent less than two minutes with me before just sending me home with script and telling me to go see a PCP. They didn't seem to think that an all of a sudden inability to walk was an Emergency. (2 months ago)

The nursing staff was very polite and curdious very good bed side manners food was excellent. They cared for my wife for over two weeks they was one that touched my heart by going above and beyond her call of duty thank you all for your excellent care . (3 months ago)

My husband went to ER with chest pain and almost passing out. They immediately got him back to the big trauma ER room. As they were getting him set up on the monitor it showed his pulse rate around 220 (He was in AFib), they immediately had other nurses and the ER doc in the room. They worked together as an amazing team to push the meds in the IV quickly, hanging other IV's, pulling blood, etc. They got him fairly stable within an hour, except for his low bp, they continued working on him to get him completely stable. We came in at 7:30 PM and when they could move him to a room, one wasn't available. They accommodated me by bringing an actual hospital bed so I could stay with him. The next day it looked like they wouldn't be able to get a room again so they moved us to a smaller ER room with both beds in it. They ended up getting him a room around 9 that evening though. The staff top to bottom were excellent! The Dr. later told me that he was scared too, that they almost lost him, and he really cared. The nurses all were fantastic. We got to the point that we joked around with them, and got and gave hugs when they moved him out. Also his food was very good. I can't say as much about the cafeteria for evenings, but breakfast and lunch were fine. This wasn't our first rodeo, and I must say every single time we hit the ER with chest pains, they are fabulous. He has also had heart caths, and that team is excellent as well. In the 3 or 4 years we have been coming here we have had only an occasional Dr. or Nurse that were not personable. Seriously if you have chest pains, this is the place to go! (2 months ago)

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