Acute Care Hospitals
Proprietary

NATIONAL PARK MEDICAL CENTER

1910 MALVERN AVENUE, HOT SPRINGS, AR 71901
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Photo: Danny Hufford

Medicare Performace Measures

Mortality

Below the national average

Safety

Same as the national average

Readmission

Below the national average

Patient Experience

Same as the national average

Timliness

Same as the national average

Effectiveness

Same as the national average

Efficient Use of Medial Imaging

Same as the national average

About NATIONAL PARK MEDICAL CENTER

1910 MALVERN AVENUE
HOT SPRINGS, AR 71901

The Heart And Vascular Center of Central AR. Welcome To National Park Medical Center! As a 166-bed full-service hospital, we provide a comprehensive range of medical services and high-quality care.

National Park Medical Center is one of the acute care hospitals/facilities located in Garland County, AR.

National Park Medical Center does have an emergency room. They use electronic medical records.

National Park Medical Center is a proprietary hospital.

Hospital Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Location and Directions

Reviews

STAY AWAY !!! Please read entire review to prevent a repeat of our experience. I hate to say this but this is undoubtedly one of the worst hospitals I have ever experienced having to visit and have relatives as patients in my life. After an accident my 78 year old frail mother-in-law broke her left wrist and a pelvic bone and was taken to this hospital for treatment. The broken wrist required surgery and had to be stitched after surgery and then wrapped. During her 3 night and 4 days stay in this hospital we had numerous problems with the staff in the way she was treated. The problems ranged from lack of care in terms of no bathing at all unless it was done by one of the family members. We had to make the nursing Staff address the many lacerations on her legs where her frail and brittle skin had been torn open by the rocks that she fell on and had not been cared for in surgery or in the emergency ward. Whenever we tried to call during the daytime to check on her the nurses that were taking care of her could not give us any information about her because they claimed they knew nothing and had no information to give us - sometimes claiming that nothing had been entered in her records yet even by noon of that day. Her daily medications were either not administered at all or not in a timely fashion even though we doubled checked when we brought her in to make sure her daily meds were in her profile. There were numerous other problems that we had but they are too many to name so let me just say that this was an experience that I do not wish upon anyone or anyone's relatives. When we got home and her doctor unbandaged her wrist the suture was found to still have dirt around surgery area from her original fall - the area had not been cleansed at all for surgery. The suture that was taken in the 7in long incision was one long circular suture without any knots at all and it was done in a spiral fashion similar to what you would find in a spiral notebook binding. Needless to say this is going to be a horrible looking scar. It truly mystifies me to wonder where this Hospital manages to recruit its medical staff from. I would definitely give this Hospital the lowest possible rating that I could ever think of and would not even venture to use it as a Veterinary service for my animals. I don't think that my dogs would get the care that they would deserve either. (2 weeks ago)

My daughter had surgery yesterday and theres a nurse on the outpatient Surgery floor that was mad and throwing pens on the desk and had a bad attitude and was so rude to my 9yr daughter telling her to stop crying and tell her what color popsicle she wanted. Im sorry but she needs to go......was NOT very happy with her! But the OR staff and other nurses was AMAZING! Just that one nurse we was NOT impressed with. She had tattoos on her fore arm. (a week ago)

My dad was there to have a pace maker put in. Normally, the nurses or aids will bring water, kleenexes, etc while accessing the patient. No water was brought to him in the 3 days of stay unless asked for or I went to get it for him. They didn't give him his daily meds until the Sunday morning he was to be discharged and they were aware of this because I mentioned it to them on more than one occassion. The Drs were great. The surgical team was great and when called the nurses were attentive. The bathroom had blood on the door and there were small bugs on the bathroom floor. Housekeeping didn't come in daily. I was NOT impressed with this hospital. Maybe due to understaffed. (5 months ago)

My loved one was in ICU here for a extended period of time. Granted some nurses were amazing most of them were careless and dirty. And acted as if they were tired of messing with my loved one. The ICU itsself is dirty and nurses dont go by isolation protocol therefor most of the ICU was in isolation during our stay my loved one contracted 2 anti biotic resistant infections and eventually passed away due to complete lack of care and negligence. I wouldnt recommend someone taking there dog there. And Dr tucker should not be allowed to cut anyone else open! (6 months ago)

Had bunion surgery there...was very happy with my experience (4 months ago)

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