Acute Care Hospitals
Voluntary non-profit - Church

MERCY HOSPITAL OKLAHOMA CITY, INC

4300 WEST MEMORIAL ROAD, OKLAHOMA CITY, OK 73120
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Photo: Drew Reese

Medicare Performace Measures

Mortality

Below the national average

Safety

Above the national average

Readmission

Above the national average

Patient Experience

Below the national average

Timliness

Above the national average

Effectiveness

Above the national average

Efficient Use of Medial Imaging

Below the national average

About MERCY HOSPITAL OKLAHOMA CITY, INC

4300 WEST MEMORIAL ROAD
OKLAHOMA CITY, OK 73120

None

Mercy Hospital Oklahoma City, Inc is one of the acute care hospitals/facilities located in Oklahoma County, OK.

Mercy Hospital Oklahoma City, Inc does have an emergency room. They use electronic medical records.

Mercy Hospital Oklahoma City, Inc is a voluntary non-profit - church hospital.

Hospital Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Location and Directions

Reviews

I've been here for two months with my father. I feel sorry for people that don't have family that can sit with them 24/7. The nurses put on gloves and touch the computer then touch dads pills with the same dirty gloves. I requested wipes to clean his BM the RN said you can ask the tech when she comes. Pic line dressing should be changed weekly. I noticed the RN taping the dressing down and I requested that she change it since it had been on for 2 weeks. She did not. I've had only one to reply before 10 minutes when I would request assistance with a BM change. I just do them myself. When I ask what medicine they are giving my father they get offended and don't want to answer. I did clean the computer keyboard my self and the wipe was black with filth. Another nurse had on her gloves to type on the keyboard and proceeded to flush my dads pic line with the same dirty gloves. At night when the tech comes in to check his vitals even if the room smells like BM from his terrible gas she never asks him if she can assist him with cleaning. Due to his stroke he can not clean himself. He requested a bath after it had been 3 days of not having one. I am so glad that my mother and I can rotate and be here with him otherwise he would be in trouble. He has a fall alarm on his bed, it takes about 5 minutes to respond to that alert. The Dr. comes in and says o yes you're eating and doing therapy so we can send you home. My mother let him know dad was still on a liquid diet and no one from therapy had even come by.. Uninformed physicians and nurses that do protect themselves from infection but not patient at all. (2 weeks ago)

I will remain sick before I ever use Mercy Clinic again. I went in for a routine urology check-up. Between Dr Davis office and mercy billing, I feel like I have been taken to the cleaners. I highly recommend you go elsewhere for your medical needs. (a month ago)

My experience with hospital staff was great! The billing/customer service department is a nightmare!! I’ve been trying for 5 weeks to get an overpayment refunded to me. Phone calls, emails, and escalations to the “credit review team” has yielded no results. When dealing with Mercy’s customer service I feel like I’m in a really bad SNL skit. (in the last week)

I have been here twice for inpatient care and it is truly subpar. I chose to come here again for my surgery because my doctor located on I-35 is absolutely wonderful. I decided that my doctor was more important than the care that I will receive after my surgery. The nurses/technicians seem inexperience and missed the patient sensitivity training. The room was cleaned twice during the 4 days that I was there. Dirty towels, trash filled with vomit, etc, laid in my room for several days. They never cleaned and I felt I couldn’t rely on them for anything since they seem incompetent. One nurse started removing my IVs and I asked her why. She insisted that I was getting discharged, which I informed her that I was not. She didn’t read the entire form and just assumed I was getting discharged. She apologized, but it scary that she could miss these major details. Another nurse tried to hook up an IV since I was vomiting and couldn’t keep anything down. It was hurting and swelling. She unhooked the IV and just left since she didn’t know how to do IVs. She never ask for help from other nurses. It was the same exact experience I had the first time after delivering my child, but I had my family to help me. The second time my family feel ill to the flu and was unable to be there, so it was another horrible experience magnified. If it wasn’t for my trust in my doctor, I would have definitely went elsewhere. I’ve always had great experience with the doctors, but the care by the nurses for inpatient is substandard and horrible. I am giving 2 star because the doctors have been phenomenal otherwise it would be just a 1 star. (3 months ago)

I came to mercy hospital on March 13, 2018 to have my son here. I had an amazing birth experience here at this hospital. I had Dr. Brunnabend as my obgyn. I could not have asked for a better birth than what I experienced here at Mercy. Thank you ladies on the labor and delivery floor, y’all did great. (a month ago)

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