Acute Care Hospitals
Voluntary non-profit - Church

MERCY HOSPITAL OKLAHOMA CITY, INC

4300 WEST MEMORIAL ROAD, OKLAHOMA CITY, OK 73120
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Photo: Drew Reese

Medicare Performace Measures

Mortality

Below the national average

Safety

Above the national average

Readmission

Above the national average

Patient Experience

Below the national average

Timliness

Above the national average

Effectiveness

Above the national average

Efficient Use of Medial Imaging

Below the national average

About MERCY HOSPITAL OKLAHOMA CITY, INC

4300 WEST MEMORIAL ROAD
OKLAHOMA CITY, OK 73120

None

Mercy Hospital Oklahoma City, Inc is one of the acute care hospitals/facilities located in Oklahoma County, OK.

Mercy Hospital Oklahoma City, Inc does have an emergency room. They use electronic medical records.

Mercy Hospital Oklahoma City, Inc is a voluntary non-profit - church hospital.

Hospital Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Location and Directions

Reviews

The building is absolutely beautiful! I was rather nervous going in for a MRI, but the nice staff settled those nerves quick! Everyone is kind. I like that there are staff at the front desk to help take you where you need to go. You don’t have to wander. I really like it here! They are very aware of your needs, even asking what religion I am so that they can be aware of those needs as well. I feel safe and at peace in this hospital. (Which is amazing because hospitals can be scary!) it’s truly a place of healing. (2 weeks ago)

I've been here for two months with my father. I feel sorry for people that don't have family that can sit with them 24/7. The nurses put on gloves and touch the computer then touch dads pills with the same dirty gloves. I requested wipes to clean his BM the RN said you can ask the tech when she comes. Pic line dressing should be changed weekly. I noticed the RN taping the dressing down and I requested that she change it since it had been on for 2 weeks. She did not. I've had only one to reply before 10 minutes when I would request assistance with a BM change. I just do them myself. When I ask what medicine they are giving my father they get offended and don't want to answer. I did clean the computer keyboard my self and the wipe was black with filth. Another nurse had on her gloves to type on the keyboard and proceeded to flush my dads pic line with the same dirty gloves. At night when the tech comes in to check his vitals even if the room smells like BM from his terrible gas she never asks him if she can assist him with cleaning. Due to his stroke he can not clean himself. He requested a bath after it had been 3 days of not having one. I am so glad that my mother and I can rotate and be here with him otherwise he would be in trouble. He has a fall alarm on his bed, it takes about 5 minutes to respond to that alert. The Dr. comes in and says o yes you're eating and doing therapy so we can send you home. My mother let him know dad was still on a liquid diet and no one from therapy had even come by.. Uninformed physicians and nurses that do protect themselves from infection but not patient at all. (2 months ago)

My wife and I recently had our first child and we used Mercy. The service, nurses, secretaries were all amazing, extremely caring and compassionate and good at their jobs. As for the billing, if there was a option for zero stars I would choose it. They had me pay part of the bill in the hospital which I thought "great I'm ready to pay and get it out of the way", they ran my son through my wife's insurance without us telling them, when he is being added to my insurance instead, which triggered a long line of billing issues that I'm being told could take up to a year to get sorted out due to legally thats how long the insurance company has to. take certain actions. Also the several thousand dollars I payed while still in the hospital went to the wrong bills and it is a massive mess. So my point, don't pay them anything till you get itemized bills in the mail, and make sure any and all insurance details are worked out before paying a dime. (3 weeks ago)

My experience with hospital staff was great! The billing/customer service department is a NIGHTMARE!!!! I’ve been trying for 5 weeks to get an overpayment refunded to me. Phone calls, emails, and escalations to the “credit review team” has yielded no results. (3 weeks ago)

I will remain sick before I ever use Mercy Clinic again. I went in for a routine urology check-up. Between Dr Davis office and mercy billing, I feel like I have been taken to the cleaners. I highly recommend you go elsewhere for your medical needs. (2 months ago)

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