Acute Care Hospitals
Voluntary non-profit - Private


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Photo: brian bennett

Medicare Performace Measures


Below the national average


Below the national average


Above the national average

Patient Experience

Below the national average


Below the national average


Same as the national average

Efficient Use of Medial Imaging

Same as the national average



Mercy Hospital of Buffalo is located in South Buffalo and is one of the largest hospitals in Western New York.

Mercy Hospital Of Buffalo is one of the acute care hospitals/facilities located in Erie County, NY.

Mercy Hospital Of Buffalo does have an emergency room. They use electronic medical records.

Mercy Hospital Of Buffalo is a voluntary non-profit - private hospital.

Hospital Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Location and Directions



All of these nurses and doctors are rude and arrogant! I give this hospital ZERO stars, mainly because of their disgusting horrible staff. You work with people who are sick and scared, you think as a nurse you should be rude and give someone attitude for asking a question?! If you don’t like your job here’s an idea, QUIT! So not only do they have horrible attitudes, but they also take their time as if people have no lives and want to spend hours at the emergency room. Spent 4 hours here so far with no results. Will NEVER come here again. Get your attitudes in check or else find a different profession 🖕🏻 (2 months ago)

Horrible place. Waiting is the name of the game for this hospital. My father waited over 3 hours to be seen in the ER, didn’t get a room until the following day and I don’t believe the doctors ever see patients earlier than 5 pm most days. This is totally unacceptable. Doctor came to visit and my dad was downstairs in recovery still! So the nurses said HE missed the doctor. She then went and saw patients at her private practice and wouldn’t be back in until 5:45 pm. He ended up staying a few more days and each day was seen by the doctor after 5. It is now day 5 and she came by to discharge him at 6pm. He is still there waiting and it’s after 8pm. Really??? Receptionists and nurse at ER check in were rude and so were most of the nurses on floor 5 with the exception of the Charge nurse named Jennifer. She would help me or answer my questions as needed. Most everyone else was rude. Poor level of service!! I do have to say that the doctor he saw in the ER initially was very good. Her name was Monique (2 months ago)

Been coming here for years. Much improved quality and service. Had my life saved multiple times here. (in the last week)

This review is for Dee that is the nurse on the sixth (6) floor. Her level of care as a nurse for my grandma has been above an beyond. She explains everything in great detail to my grandma. And takes care of everything my grandma needs with a positive atitude. Let’s just say we didn’t have a positive experience with a couple other nurses. Also Camryn has also been a great nurse. (2 months ago)

Hello i been there several times for my sezuries and i was not in good shape and everytime i go there they don't do nothing for me i spend hours and get discharge and go right back again it is a repeated thing and on top of that there is this ekg person his name is richard and i had sezuries and fealt like i was going past out and he didn't give me help in anyway i fealt like that was very unprofessional and because of these two issues i don't want to go back to south buffalo mercy anymore . (2 weeks ago)

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