Critical Access Hospitals
Government - Local

MERCY HOSPITAL LINCOLN

1000 EAST CHERRY STREET, TROY, MO 63379
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Photo: Jody Davis

Medicare Performace Measures

Mortality

Same as the national average

Safety

Not Available (Results are not available for this reporting period)

Readmission

Same as the national average

Patient Experience

Below the national average

Timliness

Not Available (Results are not available for this reporting period)

Effectiveness

Not Available (Results are not available for this reporting period)

Efficient Use of Medial Imaging

Not Available (Results are not available for this reporting period)

2.2 / 5 from Google Places Reviews
3 / 5 from Center for Medicare Services (This hospital’s star rating only includes data reported on inpatient services)

About MERCY HOSPITAL LINCOLN

1000 EAST CHERRY STREET
TROY, MO 63379

See how Mercy Hospital Lincoln in Troy, MO provides comprehensive medical care and has won the gold seal in quality for their Radiology Department.

Mercy Hospital Lincoln is one of the critical access hospitals/facilities located in Lincoln County, MO.

Mercy Hospital Lincoln does have an emergency room. They use electronic medical records.

Mercy Hospital Lincoln is a government - local hospital.

Hospital Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Location and Directions

Reviews

From the moment we arrived in the Urgent Care until we were discharged after my son's appendectomy surgery we were treated with compassion, kindness, and dignity from every person who cared for our son. The surgical nurses went above and beyond to reassure us and came to visit our son the day after surgery just to check on him. The nurses on the floor were there to answer every question and assist us in any way we needed, always promptly and with a smile. We haven't been home for 24 hours yet, and the surgeon has already called just to check on my son! I am pleasantly amazed at the care we received at Mercy Hospital Lincoln! (4 months ago)

Walked in and sat at the front desk for about 5 minutes before someone came to check us in. They then had to reenter all of my information into the system because they could not find me even though I have been to that urgent care twice before. Encounter with the nurse practitioner takes about an hour, during which I expressed multiple times that I did not have insurance. The nurse seemed to be very helpful with this, for instance, she called out prescriptions that were on the $4 list. Encounter went fine. I was given a **$147** estimated charge at the end of which I paid $50 and planned to make payments. During the next week I was on the phone several times with several people attempting to get a doctor's note. At the end of the week and after all that trouble I find out that the nurse practitioner that treated me is only there once a month so she couldn't have ever signed off on it anyways. So, no doctor's note. About a week later I get a bill in the mail for $1,200. I understand that I don't have insurance, but no one can tell me that an hour in an URGENT CARE with a NURSE PRACTITIONER who stuck a needle in me and sent me on my way should ever cost that much. When I called I got nothing more than a sorry for my trouble and a pity lecture about not having insurance and how healthcare bills can be "hard to swallow." My mother and I are both in the healthcare industry as well and we both know the bill is outrageous for what was performed. On top of all of this, I get a call that the medicine they prescribed me won't work because the bacteria they found is rare and would need different antibiotics. This is fine, no big deal. However, when I asked questions to figure out what may be wrong or what medicine I should be on, they said I would need to see my PCP and could not give me anymore than the SPELLING of what the bacteria was. Incredibly unprofessional, frustrating, unorganized, overpriced urgent care. I hear bad things about them all the time but figured that my condition was minor and that they couldn't possibly mess it up. I was wrong and I will not be returning nor will I pay that ridiculous balance. (3 months ago)

Hard to figure the place out. The emergency entrance is well marked, but the other entrances can't be seen unless you stop in the street, or pull in the lot and look around. Lot needs maintenance, old place. The staff were very knowledgeable and quick. (5 months ago)

Brought my son in at 11 for severe stomach cramps and vomiting, saw Dr an hour later ( empty e.r. mind you) Dr says he ordered a pill for nausea, get pill an hour and a half later. Nurses make sure to ask if he is around 2nd hand smoke and if I have firearms in my home really quickly though. I thought this hospital was bad when it was LCMC but is even worse as Mercy hospital. (4 months ago)

I went to the Urgent Care part of this hospital 2 days ago, the nurse was very nice, took my vitals then left. She came back and said they need to take me to the ER, my fever was pretty high and my blood pressure was low. They did nothing for me in the ER that couldn't have been done in Urgent Care (chest x-ray and influenza test), gave me some ibuprofen and sent me home. Did NOT check for strep (I complained of sore throat) or even look in my ears (also a complaint). The next day after my fever broke I looked at my throat, saw huge pus pockets, and called the ER. Sure we can test you for another $150 co-pay. I think this is all just a money making scheme. My Urgent Care co-pay is $15. Seems as if they care more about money than the care of the people. Oh and went to a different urgent care that performed test and guess what. I have strep. Unbelievable!!! If strep gets in your bloodstream it can kill you. I had 104.1 temp and a sore throat and was NOT even checked. I would not even give one star but it wouldn't let me post unless I did. (4 months ago)

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