Acute Care Hospitals


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Photo: Los Robles Regional Medical Center

Medicare Performace Measures


Same as the national average


Same as the national average


Below the national average

Patient Experience

Below the national average


Same as the national average


Same as the national average

Efficient Use of Medial Imaging

Below the national average



Los Robles Hospital & Medical Center in Thousand Oaks is an acute-care hospital.

Los Robles Hospital & Medical Center is one of the acute care hospitals/facilities located in Ventura County, CA.

Los Robles Hospital & Medical Center does have an emergency room. They use electronic medical records.

Los Robles Hospital & Medical Center is a proprietary hospital.

Hospital Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Location and Directions


AVOID LIKE THE PLAGUE! This is, by far the worst hospital I have ever been to. The staff is rude, outside of the administrations lady, the RN and the RN's assistant. The triage nurses are extremely rude and have horrible personalities. That's not why I'm here though. On January 17 at about 6 pm I went in because I had a 100.4 fever and had been vomiting earlier in the day. With all of the news on the flu I figured I'd go get checked out, I have insurance. So I went in, they took me to a bed, I sat there for half an hour, then a nurse tried to give me an IV. I declined and explained I had been holding fluids and food down just fine for the last 5-6 hours. Then another nurse wanted to do a urine test. I declined that as well. They took my temperature and listened to my lungs. After all of this, and the news about the flu, they didn't even give me a flu swab. Wasn't even offered one, yet an IV and urine test was offered. It was apparent they were trying to bill me for whatever they could. Anyhow, I leave the hospital with less faith in our medical institutions then I had when I arrived, feeling like it was a waste of time and regretting going. Well here it is a month later and I receive a bill for $920.49. This is after what my insurance covered. My total bill was over $1,700! I was there for maybe an hour and got my temperature taken and a stethoscope to listen to my lungs. They are crooks that are able to rob people legally. Their legal gangsters. "Yeah we're not gonna tell you our up front costs, but we'll send you a bill that you have to pay. And no we wont break your legs, we'll just destroy your credit if you don't pay it." HOW IS THIS LEGAL??? (2 months ago)

Everyone we met with was friendly, kind, and helpful; they included the volunteers, nurses, doctors and even the person at the coffee cart. The hospital is as pleasant as a hospital can be. (3 weeks ago)

This hospital is used for a zombie outbreak only! It's a survival hospital meaning to get help you need to survive the waiting room then wait and start a riot for somebody to listen to you! Notes to staff: if you dont like your job go work at McDonald's or Wendy's cuz your life saving skills are carless, working here as a filler job and judging every patient that walks in is disgraceful!! Obviously this line of work is not for you!! Go back to Target or Walmart to gossip about your pathetic lives. Don't belittle every walk in as a joke young, old ,race, whatever! This should be taken seriously instead of another annoying walk in. Your saving lives mentally and physically do your part as a human. Not a robotic malfunction!!!! (2 weeks ago)

RN AMIR, at their 3rd Flr PCU is RUDE and lacks interpersonal skills! THIS HOSPITAL IS GOOD, but he's the weakest chain in their link! The patient has been sitting on her pop, diaper wet, the whole day... he was also mean to the caregiver! (a month ago)

Los Robles Hospital discharged my husband with stage 4 metastatic cancer that they MISSED. Despite X-rays, ultrasounds, CT scans and a colonoscopy, a 4cm tumour was missed by every single doctor involved. How do you look directly at a tumour and not know it??? No less than FIVE doctors at Los Robles saw his scans, and not one of them noticed a 4cm tumour in the colon or the 2cm tumour on his spleen, or the smaller mets surrounding the colon?? REALLY??? The doctor with the scope who said his bowel was "all clear" didn't see the tumour directly in the path of said scope??? Had he not fallen down when getting discharged, he would be sitting at home with me right now, completely unaware of the cancer that has metastasized from the colon to four other areas inside his body. All due to Los Robles "MISSING" this cancer that is now so far advanced that the doctors there now say it is incurable. We also discovered that his pathology results came back FOUR DAYS BEFORE ANYONE TOLD HIM ANYTHING. So, we have the fact that 1) Not a single one of the doctors there could recognize TUMOURS when they saw them, and we have the fact that 2) when they cut out one tumour they left all the others in there, then we have the fact that 3) not a single doctor thought to tell him the pathology was back until 4 days later, and we have the fact that 4) when the oncologist informed him - finally - about his cancer, he neglected to mention it is stage 4 and "incurable", yet this very doctor wrote that information on his pathology results! Luckily, another doctor saw that and told us. It was a crushing blow to both of us. And, of course, NO ONE called me, not once, to inform me that his pathology had come back, despite telling me they would "put it in his chart" that I was to be called IMMEDIATELY when any pathology came back. They did not contact his son or daughter, either. So, Los Robles discharges patients with stage 4 cancer, misses tumours that are staring them in the face, does not tell a patient when his pathology results had come back, and does not call ANY of the next of kin with any news of results, or for anything else, come back. I was at the hospital yesterday and was told that his oncologist would call me today. As I expected, no one called. Is this really a hospital? Are the people working there really medical professionals? I have to question these things because this is NOT how a responsible medical centre operates. This is how a slice-and-dice, bottom of the barrel, low-rent butcher shop operates. We will not be allowing anyone else at Los Robles to lay one finger on him and will be taking him elsewhere so that he can get REAL, PROFESSIONAL care. I feel it is important to mention once more that LOS ROBLES SENT MY HUSBAND HOME WITH STAGE FOUR CANCER THEY FAILED TO DETECT. Had he not taken a spill while getting into the cab to go home, and an ER doctor spotted "a shadow" on some imaging taken to ensure he had not broken anything, he would, as I write this, be sitting at home with me totally unaware of what is going on inside his body. He would be sitting here DYING, all because of Los Robles doctors not being able to read TUMOURS on an image. (3 months ago)

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