Acute Care Hospitals
Voluntary non-profit - Private

LEGACY SILVERTON MEDICAL CENTER

342 FAIRVIEW STREET, SILVERTON, OR 97381
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Photo: Jessica Ellingson

Medicare Performace Measures

Mortality

Same as the national average

Safety

Same as the national average

Readmission

Same as the national average

Patient Experience

Same as the national average

Timliness

Same as the national average

Effectiveness

Same as the national average

Efficient Use of Medial Imaging

Not Available (Results are not available for this reporting period)

About LEGACY SILVERTON MEDICAL CENTER

342 FAIRVIEW STREET
SILVERTON, OR 97381

Legacy Silverton Medical Center is a 48-bed hospital in the heart of Oregon's Willamette Valley featuring a Family Birth Center and emergency services.

Legacy Silverton Medical Center is one of the acute care hospitals/facilities located in Marion County, OR.

Legacy Silverton Medical Center does have an emergency room. They use electronic medical records.

Legacy Silverton Medical Center is a voluntary non-profit - private hospital.

Hospital Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Location and Directions

Reviews

A nurse named Lorie really took the time to make sure i felt better and was comfortable. She is very professional and answered any questions i had! I appreciate her!πŸ’“ (2 weeks ago)

Silverton Hospital ER far better than Salem ER re: wait time. Thank you for that! (a week ago)

Terrible place. Nurse was dressed smelled and looked more like a street walker than a nurse and had as much empathy as a tramp. She vindictively tried to play passive aggressive with me in her own way because I was in too much pain to "obey" her tawdry commands. She must have something going on with the doc who failed to introduce himself as he listened intently to his fake nurse. Bad, unprofessional treatment and they made me wait indefinitely, although they had absolutely no other patients. Very inexperienced, unworthy, shallow, fraudulent, and superficial, just like their pea sized brains. (a month ago)

I truly love this hospital, I've only in all my years of emergency visits encountered one rude, I'll mannered nurse this was years ago however. But in all honesty this is great people, whom treat you like a human, who know humans mess up, and they never JUDGE. This hospital is uber clean, and always has warm blankets. They also don't hand out Staphylococcus like candy like Salem hospital does. Also unlike Salem hospital they clean the rooms and wash there hands. Take note Salem hospital, it's the simple things that keep patients alive and well. πŸ˜πŸ˜πŸ˜‰ (6 months ago)

Not even the minimum standards/protocols for an ER. As a Med Surge Tech, I know. Where to begin? First, there is no one to assist Patients who come in through the Emergency Entrance. Family members have to go find a wheelchair themselves and bring the Patient in. There was no one to check the patient in or assist. This is true for the three times our family has had to use Silverton Legacy ER. Once in the ER, the rooms are filthy. Blood on the floor from the previous Patient(s), also hair, gauze and dirt. My Spouse was never offered water, a blanket, kleenex, emesis basin (patient reported nausea), nothing. There is no clear chain of command or procedure for care of patients. Various people will stick their head in the room and ask (more than once) "Has a Doctor been in to see you?, Have you been to X-Ray? Has anyone talked to you? Did you get medication?", etc. The staff seem to have no idea who is responsible for what. Although I needed to use the bathroom, no one ever came in to take me and without a Call Button, I had no way to alert anyone in the ER that I needed help. Various people who popped their heads in the room said it was not their job to take me to the bathroom and that "Someone" would come by. No one did. Any other ER I have ever been to has been run like a well choreographed ballet. A Nurse does the intake and introduces him/herself and writes their name on a white board with the time they are off shift. They will say, "My name is _____ and I will be caring for you. I am here till ______ AM/PM". If there is a change of shift, the Nurse will bring in the shift change Nurse and introduce that Nurse to the patient and say "This is _____, he/she will be taking over for me." Every Patient gets a call button with instructions. At least at every other ER I have ever heard of. None of this happens at Silverton ER. On all three visits, never was the Patient given a call button to call for help. I guess it's a self-service ER. Another issue that came up was a Patient who was admitted to the ER on Oxygen with a small O2 tank. Instead of taking the Patient off their own personal O2 tank and putting the Patient on the Hospital Oxygen line, he was left on his small tank, which quickly was used up and now the Patient had no oxygen to go home with. This would never happen at any other Hospital ER. Other issues were-not giving the Patient medications even though various staff popped their heads in to ask if anyone had been by with medications. Not cleaning bloody wounds with asphalt embedded in them and stating "You can clean this yourself at home in the shower" and not assessing all injuries in an elderly patient who suffered a severe fall. This is unacceptable. Staff is very focused on asking Patients repeatedly if they Smoke, Drink or Do Drugs, even if previously answered. Nothing is written down. The Patient was asked 5 different times what time their injury happened. Writing it down the first time would have eliminated having to repeat it. Finally when it was all done, even though the slip and fall Patient was unable to drive and there was no one at the Hospital to pick up the Patient, they were wheeled out of the ER and parked in a hallway, all alone, essentially being dumped in a cold and callous manner without regard to the Patient. I don't know if the staff understands that Patients can hear them when they are speaking disparagingly about other Patients. When I was in with my Spouse, I heard staff talking about a young woman dressed all in black who was also in the ER, saying "She's a druggy. Yea all she wants is drugs." We could also hear all the banter from staff in the central station about Sports, TV Shows, horsing around and other gossip while we were ignored for hours. I don't know who is responsible for training and making sure standard, basic universal procedures are followed in the Emergency Room, but Silverton gets a "D" for lack of protocols, procedures, and basic Patient care. (5 months ago)

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