Critical Access Hospitals
Voluntary non-profit - Private


2600 65TH AVENUE, OSCEOLA, WI 54020
Write Review
Photo: Osceola Medical Center

Medicare Performace Measures


Not Available (Results are not available for this reporting period)


Not Available (Results are not available for this reporting period)


Same as the national average

Patient Experience

Above the national average


Not Available (Results are not available for this reporting period)


Not Available (Results are not available for this reporting period)

Efficient Use of Medial Imaging

Same as the national average


2600 65TH AVENUE


Ladd Memorial Hospital is one of the critical access hospitals/facilities located in Polk County, WI.

Ladd Memorial Hospital does have an emergency room. They use electronic medical records.

Ladd Memorial Hospital is a voluntary non-profit - private hospital.

Hospital Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Location and Directions


I had a bad experience with the respiratory department. The department lead was very abrasive, arrogant, rude, and lacked empathy for the needs I went there for in my opinion. We did file a complaint, but you can imagine how that goes. So check around, most hospitals can assist with your respiratory needs. There is no need to be sick and on top of that be treated like a second class citizen. My words of advice would be when someone has not slept in days and needs a machine to do so and has other medical issues, maybe the empathy part should come in to play. If not at least better soft skills. Just wanted to share my experience and I hope you don't have the same one I did. (3 weeks ago)

My first time at Osceola clinic I presented a valid ID and a private health insurance card and at the front desk was asked if I was born in this country. Is your clinic part of the immigration department? Then in the exam room was asked my son's names? No explanation for either question. I never felt welcomed during this visit. Interrogated for personal information would be a better feeling. Coming back to this clinic? I would rather get a tooth pulled. A Anderson (4 months ago)

Came in for an annual physical, paid for by my insurance, like I have done the past 5 years. This physical paperwork specifically states the two basic blood tests that are required. This time, the hospital did more tests than the insurance asked for and billed me separately for it. I did not ask for and did not authorize, the enhanced blood panel. OMC refused to acknowledge any mistake and said my insurance should cover it. I got all parties on the phone and it was shown that OMC did order an enhanced blood panel, without my knowledge or consent and then billed me for it. Over 4 months, I challenged this with OMC billing but received no communication from the doctor or OMC's financial decision maker despite many calls to OMC trying to resolve. They just said I'm wrong, they are right and I have to pay for their billing error or it goes to collections. Their $129 billing error has cost them a long time patient. I do not trust an organization that can bill you for services you did not ask for or authorize and force you to pay under threat of collections. Furthermore the lack of common customer service at OMC, is startling. (a month ago)

Poor care for Patients and rooms are dirty. (a week ago)

I saw Dr. Mauch for a knee injury. He was thorough and kind. They got me into PT the same day, and my knee is doing much better. The wait during walk in clinic was minimal, the staff was excellent and professional, and the PT department was more than accommodating to my busy schedule. I have brought my son to Dr. Mauch for well child care for years, but also would not hesitate to come here again for myself. (8 months ago)

Submit a Hospital Review

Overall Rating *

Required fields are marked *