Acute Care Hospitals
Government - State


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Photo: Kona Community Hospital

Medicare Performace Measures


Same as the national average


Same as the national average


Same as the national average

Patient Experience

Below the national average


Same as the national average


Same as the national average

Efficient Use of Medial Imaging

Not Available (Results are not available for this reporting period)



Kona Community Hospital is one of the acute care hospitals/facilities located in Hawaii County, HI.

Kona Community Hospital does have an emergency room. They use electronic medical records.

Kona Community Hospital is a government - state hospital.

Hospital Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Location and Directions


I am sooooo impressed! I was treated with respect, compassion and professionalism by everyone I encountered from the minute I walked in the door. I was on vacation and came in with major back pain. The receptionist, triage nurse, emergency room staff and doctors all seemed to really care about my safety, well being and feelings. I had X-rays and CT scan quickly and doctor and nurses explained everything so I could understand. Prescribed pain killers and other prescription. They all gave thorough instructions on taking the medications and monitored my progress until I could be released. I could not have been in better hands!!! They made me comfortable enough to return home to see my own doctor and gave me copy of all tests and results so I could give to my doctor. These folks are amazing, the only one that would treat me better would be my Momma! I wish there was someway I could return your kindness! (3 weeks ago)

We had just arrived on the island for a 4 week visit when my wife was taken ill. The urgent care facility advised us to go to the hospital were she was seen within minutes. She was admitted and the accounting clerk came to tell me that they had contacted the insurance company in Canada and not to worry. The doctors and nurses looking after her were fantastic, there were concerns that she might not recover but thanks to their excellent care she was discharged a few days later. Thank you to all concerned. The only reason it is a 4 star was due to the food being left for up to an hour and a half outside her room before being delivered and the one lady who thought her talking on her cell phone was more important than looking after the patients. (a month ago)

We are residents of the Big Island and I will definitely caution all to stay away from this facility if you have a condition that is more complicated than simple triage.. They have an ER being attended to by a PA, not a doctor, but a rather unqualified PA. My wife checked in with a kidney infection (we have had these treated many times by competent facilities) and it has been a complete joke. It took over 18 hours to actually consult with a real doctor once moved to a room and then the info they were giving was completely different than what qualified specialists have told us. They don't listen to the patient and assume they know best when they clearly don't. They would rather just fly difficult cases to Honolulu (at a massive expense) vs having qualified people on staff it seems. Hilo hospital is much better qualified for most internal medicine related conditions. Don't go here as they truly act like a third world hospital system. (a month ago)

EVERYONE on the island KNOWS, DONT go to kona er cause theyll basically let you die. you walk out worse condition than when you went in. no matter what time you go, theres always "only one dr." which kinda makes sense because what Doctor wants to work at such a disgrace of a medical facility. &the temperature is always warm in there, which ISNT a good thing because germs and bacteria LOVE the warmth, hence why hospitals usually are freezing cold. kona er is UNSANITARY, &UNPROFESSIONAL. (2 months ago)

Arrived at 7 on a Sunday night and receivef excellent care (in the last week)

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