Acute Care Hospitals
Voluntary non-profit - Private

KAISER FOUNDATION HOSPITAL - WEST LA

6041 CADILLAC AVE, LOS ANGELES, CA 90034
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Photo: Andrew Mass

Medicare Performace Measures

Mortality

Not Available (Results are not available for this reporting period)

Safety

Same as the national average

Readmission

Not Available (Results are not available for this reporting period)

Patient Experience

Below the national average

Timliness

Not Available (Results are not available for this reporting period)

Effectiveness

Same as the national average

Efficient Use of Medial Imaging

Not Available (Results are not available for this reporting period)

3.5 / 5 from Google Places Reviews
3 / 5 from Center for Medicare Services (This hospital’s star rating only includes data reported on inpatient services)

About KAISER FOUNDATION HOSPITAL - WEST LA

6041 CADILLAC AVE
LOS ANGELES, CA 90034

Kaiser Foundation Hospital - West La is one of the acute care hospitals/facilities located in Los Angeles County, CA.

Kaiser Foundation Hospital - West La does have an emergency room. They use electronic medical records.

Kaiser Foundation Hospital - West La is a voluntary non-profit - private hospital.

Hospital Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Location and Directions

Reviews

I have visited this Kaiser since I was a kid. From regular check ups to visiting loved ones hospitalized. I have never had any bad experiences, until recently. Last week, my mother in law was hospitalized. As a supportive family, we were there every night after work to visit her. Since day one, as we showed up to visit her, we had to check in with the security. This particular security; older African American female security does NOT have any customer service, very heartless, and rude. I understand hospital have visitation rules. However, it is not what she said, but how she said it. We are here visiting an ill loved one at a hospital. Have some compassion! I was very upset at the treatment we were getting from her, that I mocked her hand gesture (she waved her hand and tap her nails on the counter)--very rude and unprofessional. I did it out of frustration and also for her to hopefully realize how disrespectful that is. Who likes to be talk to like that/receive such treatment?? We are in a hospital! As I walked towards the chairs in the lobby (lobby is right next to security counter) she still has the audacity to make yet another rude/disrespectful comment: "not my fault, she probably had a bad day." I just couldn't believe it, this type of treatment at Kaiser!!! I am myself a Kaiser member since I was a kid. But to be here and receive this type of treatment is unacceptable! I do want to make it clear, all other security staff who checked us in had very good professional customer service. This particular security is just plain rude. (6 months ago)

I take back my positive review. This hospital & it’s Emergency Room SUCKS! We started noticing that my grandmother’s health was declining so we took her to the doctor & they said it was nothing. We took her to the ER 4 times in a row because there was something VERY wrong with her & they wouldn’t admit her because they didn’t feel something was wrong because they didn’t want to do the tests. We had to take her across the border to get a 2nd opinion & it turns out she has stage 4 cancer & her kidneys are failing!! Then when we took her to another Kaiser & they took into consideration what happened at West LA, they admitted her & now she’s getting the care she needs. If the stupid doctors at West LA would have done their job right instead of pushing her away, she could have longer to live!!! (3 weeks ago)

So far my daughter is receiving excellent care! This Hospital campus is fancy AF. I had to stay overnight with my daughter and the nursing assistant went out of her way to find me a chair bed to sleep in. It was very appreciated as she went out of her way to do this. The nurses on the second floor post-surgery Ward were all very attentive and kind to my daughter as she was in a lot of pain after her surgery. Shout out to the volunteer on the third floor surgical waiting room on Mondays! She was awesome ran around like she was paid! This Kaiser Hospital campus was huge. I especially liked the 24-hour pharmacy as I was able to pick up my daughter's meds the night before we left. If I lived in LA I would definitely choose this Kaiser Permanente Hospital location to get my Care at. Also a plus parking is free!!! (4 months ago)

So far my daughter is receiving excellent care! This Hospital campus is fancy AF. I had to stay overnight with my daughter and the nursing assistant went out of her way to find me a chair bed to sleep in. It was very appreciated as she went out of her way to do this. The nurses on the second floor post-surgery Ward were all very attentive and kind to my daughter as she was in a lot of pain after her surgery. Shout out to the volunteer on the third floor surgical waiting room on Mondays! She was awesome ran around like she was paid! This Kaiser Hospital campus was huge. I especially liked the 24-hour pharmacy as I was able to pick up my daughter's meds the night before we left. If I lived in LA I would definitely choose this Kaiser Permanente Hospital location to get my Care at. Also a plus parking is free!!! (4 months ago)

I have visited this Kaiser since I was a kid. From regular check ups to visiting loved ones hospitalized. I have never had any bad experiences, until recently. Last week, my mother in law was hospitalized. As a supportive family, we were there every night after work to visit her. Since day one, as we showed up to visit her, we had to check in with the security. This particular security; older African American female security does NOT have any customer service, very heartless, and rude. I understand hospital have visitation rules. However, it is not what she said, but how she said it. We are here visiting an ill loved one at a hospital. Have some compassion! I was very upset at the treatment we were getting from her, that I mocked her hand gesture (she waved her hand and tap her nails on the counter)--very rude and unprofessional. I did it out of frustration and also for her to hopefully realize how disrespectful that is. Who likes to be talk to like that/receive such treatment?? We are in a hospital! As I walked towards the chairs in the lobby (lobby is right next to security counter) she still has the audacity to make yet another rude/disrespectful comment: "not my fault, she probably had a bad day." I just couldn't believe it, this type of treatment at Kaiser!!! I am myself a Kaiser member since I was a kid. But to be here and receive this type of treatment is unacceptable! I do want to make it clear, all other security staff who checked us in had very good professional customer service. This particular security is just plain rude. (6 months ago)

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