Acute Care Hospitals
Voluntary non-profit - Private

INOVA FAIRFAX HOSPITAL

3300 GALLOWS ROAD, FALLS CHURCH, VA 22042
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Photo: Inova Fairfax Hospital

Medicare Performace Measures

Mortality

Same as the national average

Safety

Same as the national average

Readmission

Below the national average

Patient Experience

Same as the national average

Timliness

Same as the national average

Effectiveness

Same as the national average

Efficient Use of Medial Imaging

Above the national average

About INOVA FAIRFAX HOSPITAL

3300 GALLOWS ROAD
FALLS CHURCH, VA 22042

Inova Fairfax Hospital is one of the acute care hospitals/facilities located in Fairfax County, VA.

Inova Fairfax Hospital does have an emergency room. They use electronic medical records.

Inova Fairfax Hospital is a voluntary non-profit - private hospital.

Hospital Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Location and Directions

Reviews

ER room - The Nurses that work here are great! They genuinely care about their patients. They are very calm and in the know.. HOWEVER the Doctors here don’t care at all about the patients and have no knowledge at all (especially daytime Dr’s). Best experience with the Nurses, they are all so so sweet, understanding, informative and kind. Worse experience with the Dr, he was very rude and kept disclosing my private patience information to other workers aswell as not doing his job by helping me get better. Night Dr was more genuine but still followed daytime Dr as he was in first. 6/5 for your Nurses!!!! 1/5 for your Dr’s. I got in very quickly which I was very pleased about! Receptionist is lovely, understanding and genuine. (a week ago)

The prep nurses were nice.The procedure went well. It wasn't until after my hysterectomy when my problems began. I woke up in the recovery room where I stayed for 6 hours! I told the nurses that I needed to take my medication or I would have a seizure. They just gave me more pain medicine instead. After 5 hours I finally started having a seizure. One of the nurses came over and said she could give me one of my medications. I tried to take it but was shaking so bad that I ended up spitting my ginger ale out and I guess some of it got on the nurse. She replied with, "disgusting!" Then she went behind the nurses station and started talking about me to the other nurses and giving me rude looks. When I finally got to my room, my new nurse also gave me a hard time about my medications. I asked her if any of the patients ever mentioned that they felt like they were in jail. She said just the ones who take medication. She also said they don't usually give medication to patients after surgery. She tried to lock up my purse after she searched it for medications. Luckily I was able to keep it in the room but they put it in a place that was difficult for me to get to. The call button was useless because no one ever came when I used it. I wasn't suppose to stand on my own but I did because I had to reach my purse for my medication so I would not have another seizure. When I finally fell asleep another nurse came into my room to draw blood. She was rough with me and kept demanding me to squeeze my fist in an intimidating way. I asked her if she could bring me a blanket as she was leaving the room. She responded with "yeah," but never returned. My iv somehow came lose and blood started dripping from it. I figured if I used the call button no one would come quickly enough so I screwed it back together the best that I could. The next day one of the nurses tried to take my iv out but could not unscrew the tube. I guess I twisted it too tight. She even brought in pliers to try to unscrew it! She left the room for a while. I didn't think she was coming back. I became tired of waiting so I just pulled it out myself! She came back in after about an hour and didn't seem to mind that I took it out on my own. When I was finally discharged I was stopped on the way out by a different nurse. She told me I wasn't able to leave until I left enough urine. I left urine twice but she was not satisfied, however, the discharge nurse gave me the o.k. to leave. The unsatisfied nurse didn't believe that I was discharged and told me to stay there while she called the discharge nurse to get approval. Once she got the approval she left, but I needed a wheelchair. I asked the nurses at the desk if they could bring one out. I waited for about 10 minutes and felt like I was going to have a panic attack so I left without one. I had difficulty walking but needed to get out of there! It was an extremely stressful experience. I was exhausted and in tears during my nightmare experience. I was so relieved when I got home. If you have a condition and are having surgery at this hospital, run as far away as you can! (a week ago)

I am so impressed with all the hospital staff because they are so attentive, helpful, supportive and seems to be heart warming and welcoming to you. Parking was easy and offered paid parking tags for you and family. I don’t know why they charge you for parking because it should be free. Panra bread and Starbucks on site, forget ordering from the menu in the rooms. The menu prices in the rooms are expensive. (3 weeks ago)

Doesn’t matter whether it’s staff, doctor or nurse. Things just seem to get lost in translation every time. I have been trying to get medication refilled for over a week now and no one seems to know what to do about it. I have called and called and apparently nobody answers the phone or checks voicemail. The rare chance I do get someone on the phone, they then transfer me to a voicemail that is never checked. This system is flawed and ridiculous. Some of us need medication daily and can’t just go cold turkey waiting for inova doctors or staff to get their act together! (2 weeks ago)

Previously I posted a bad review regarding INOVA Hospital Customer service. However, I talked with another customer service representative named Marcella, I changed my mind and decided to revise the review. She talked very professionally and respectively. Also she was a good listener - First customer service representative, I ever talked to, who listens customers!!. She acted very professional and tried to understand customer's situation in a professional manner. I want to edit my previous review and changed to a good review with her exceptional customer service. Originally accounting department messed up my payments but she understood and listened patiently my situation and tried to suggest efficiently and effectively solution. (3 weeks ago)

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