Critical Access Hospitals
Voluntary non-profit - Private

HILLS & DALES GENERAL HOSPITAL

4675 HILL STREET, CASS CITY, MI 48726
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Photo: Hills & Dales General Hospital

Medicare Performace Measures

Mortality

Same as the national average

Safety

Not Available (Results are not available for this reporting period)

Readmission

Same as the national average

Patient Experience

Above the national average

Timliness

Above the national average

Effectiveness

Same as the national average

Efficient Use of Medial Imaging

Same as the national average

About HILLS & DALES GENERAL HOSPITAL

4675 HILL STREET
CASS CITY, MI 48726

Hills & Dales General Hospital is one of the critical access hospitals/facilities located in Tuscola County, MI.

Hills & Dales General Hospital does have an emergency room. They use electronic medical records.

Hills & Dales General Hospital is a voluntary non-profit - private hospital.

Hospital Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Location and Directions

Reviews

Staff is rude and Ill informed my girlfriend about a copay highly unprofessional in my opinion. Been here twice lately both times the front desk staff were rude to me. Two different people I might add 0 out of 5 if you ask me eff off (3 months ago)

I thought Caro hospital was bad enough, but the ER here is very slow. The staff there is rude. My wife took my step daughter there cause Caro is bad, and has been there 4 hrs now. Then instead of telling them why so slow they just sit around and talk instead of work when the results of her x-rays are there waiting. At least Caro keeps u informed better and staff is not so rude. Both are very slow, but one treats u as a human while the other as just gum under your desk. Like it will go away soon..... (11 months ago)

My husband's face swell up and was in extreme pain. We get to the hospital and there's not even 1 patient but we sat for a hour and half and no doctor! The lady forgot to call the other hospital about getting information and we hear she is about to call 45 minutes after waiting again! This place is not capable of helping people in a timely fashion! Its a joke! Id rather drive hours away then ever come here again! (a year ago)

Customer service, especially in the billing department, was exceptional. (3 months ago)

Terribly slow. They had called to make my surgery a half an hour earlier than originally planned, and I STILL sat in a bed for over 2 hours with zero other patients around. Overheard doctor communicating with nurses and felt rather unsettled about whose care I would be in for my operation. (a year ago)

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