Acute Care Hospitals
Voluntary non-profit - Private


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Photo: Naresh Mullaguri

Medicare Performace Measures


Above the national average


Below the national average


Below the national average

Patient Experience

Same as the national average


Same as the national average


Same as the national average

Efficient Use of Medial Imaging

Same as the national average



Visit Hillcrest Hospital, located on 6780 Mayfield Rd. in Mayfield Heights, which offers an array of comprehensive care options as well as expanded adult and ...

Hillcrest Hospital is one of the acute care hospitals/facilities located in Cuyahoga County, OH.

Hillcrest Hospital does have an emergency room. They use electronic medical records.

Hillcrest Hospital is a voluntary non-profit - private hospital.

Hospital Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Location and Directions


Was directed by my dr to go to hillcrest immediately due to my symptoms. I waited in the Er for 5 hrs and told them that I was in pain asked how much longer was they wait that said that they could not give me that information. There were people coming in after me with less severe issues and were taken to the back into a room to be seen. After waiting so long I walked out. I will never come back to that hospital again. 2 weeks before that my son was very sick and broke out into a rash. I told them that I believe it’s scarlet fever and the nurse stated that it was not. They diagnosed him with a virus. He hadn’t gotten any better so I called his primary at UH and they immediately said how could they not tell that he has scarlet fever he looks just that bad and has all of the symptoms. His strep test even came back positive at uh. (3 weeks ago)

Had neck surgery. Dr. Benzil. Awesome surgeon, awesome lady. I give her 6 stars out of 5. The nurses and nurses assistants were a joy to be around. Actually made my stay at the hospital enjoyable and that is hard to do. ( remember I was in a hospital not a vacation) The meals I ordered were excellent. Again I was at a hospital ordering and eating restaurant quality food. Thanks to all for making a thing I was not looking forward too, actually for what it was an enjoyable experience. And again Dr Benzil excellent person and surgeon, Slipped disc and two bad vertebrae, and only about five pain pills. (That is awesome I don’t care who you are) Thanks again to-all involved. (a month ago)

The worse hospital I ever visited I couldn't wait to give a review very rude staff they give you complete run around I came for allergic reaction and the nurse was only worried about how cool my tattoos were. complete joke of a hospital it's like they make your life hard on purpose definitely wouldn't recommend honest to God truth there very miserable and there people skills suck. 1star isn't even enough for what they put me thru, the only people giving good reviews are the employees (2 months ago)

I wish I would have read the reviews before coming to Hillcrest ER. My husband was in severe pain from kidney stones, n we waited for over 5 hrs. They called him back for blood work n urinalysis then told to sit back out in the waiting room. Never have we experienced this type of ER, we have always been triaged then roomed, not sent back out to the waiting room. After several more hrs, he couldn't take it n we left. Please re consider going here for treatment. Go to the Cleveland Main campus, much much better! (3 months ago)

My husband and I had our baby at Hillcrest Hospital just last month. The birthing team was exceptional. They were friendly, knowledgeable, and patient, despite multiple unexpected twists and turns during labor and delivery. We greatly appreciated how they explained recommended procedures and gave us time to consider our options. During our stay in the postpartum wing, the nursing staff, lactation consultants, doctors, and other medical professionals took excellent care of us. They answered our numerous questions and did everything they could to make sure that our baby and I were happy and healthy. We were very impressed with the care that we received and would recommend this hospital to friends and family. (7 months ago)

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