Acute Care Hospitals
Voluntary non-profit - Private

HIGHLAND HOSPITAL

1000 SOUTH AVENUE, ROCHESTER, NY 14620
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Photo: Scott Leslie

Medicare Performace Measures

Mortality

Below the national average

Safety

Above the national average

Readmission

Above the national average

Patient Experience

Above the national average

Timliness

Same as the national average

Effectiveness

Same as the national average

Efficient Use of Medial Imaging

Same as the national average

About HIGHLAND HOSPITAL

1000 SOUTH AVENUE
ROCHESTER, NY 14620

Highland Hospital of Rochester, NY specializes in orthopaedic surgery, joint replacement surgery, minimally invasive and robotic surgery, gastric bypass and weight ...

Highland Hospital is one of the acute care hospitals/facilities located in Monroe County, NY.

Highland Hospital does have an emergency room. They use electronic medical records.

Highland Hospital is a voluntary non-profit - private hospital.

Hospital Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Location and Directions

Reviews

This hospital has very little hospitality; I can only speak for myself and my experiences..health care is important and a lot of people are treated poorly based on race and economics..no matter what insurance you have or race you are there should not be a delay in your care neither should you go home with out being diagnosed or feeling uncertain in your visit...in American women all together Black women are ranked 7 times more likely to die during pregnancy or birth and this is not due to not attending doctors appointments regularly or taking care /eating of themselves and or economics they’re being misdiagnosed not receiving the proper care etc ..we live in a country were the system needs to be corrected ..unfortunately we have to be seen by a variety of doctors let them into our lives and expect to be safe and hope that we are receiving the best health care ; but in many cases it has been proven that the health care system has failed Black women in many cases..All health care professionals should take every moment seriously in practice from the moment a patients in they’re care and there should be no exceptions (3 months ago)

I caught all the nurses working this afternoon talking about me smh..I can't believe how horrible they treat you here!!!! I'm pregnant with kidney pain. I was placed in the hallway where a nurse comes and asked me to put on a gown and wait here. I asked if I had to put my gown in the hallway (tiny Curtain surrounding a chair I was sitting in) she said there isn't any rooms "I can't create a bed for you" I told her I know you can't create a bed for me. That wasn't very nice. She said what do you want me to do? I said I may want to go somewhere else if I'm treated like this here. She said ok and left. I went to find someone in charge to talk to and found all the nurses laughing at what she said to me and the other nurses said well bye!! Go somewhere else. I told them I can hear them talking about me and spoke to the head nurse. I'm very disappointed in my experience. It's very sad that people think it's ok to treat and talk to people that way. (3 weeks ago)

A much better experience than Strong if you need emergency attention. You'll be seen MUCH sooner than you would be at Strong. Staff are friendly and hospitable. Facilities are kept clean. Only exception is anything obscure or life-threatening - Strong is better equipped with supplies for this. (6 months ago)

Referring to their ER...Went to ER with my daughter and granddaughter. My granddaughter who is almost 2 was running a fever, vomiting with blood spots for 2 hours, threw up while we were there. My daughter asked 3x for help, no one ever came to see her in the room, ask if she was ok, nothing, absolutely a disgusting experience. We packed up and left!! Would never use that ER again. Went to RGH, they tended to her within an hour and we were out in 2. (3 months ago)

The worst customer experiences, 3 hours there with pain an nobody ask or came with something for pain. I decided to walk out and go home. Never again I will go there. (3 months ago)

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