Acute Care Hospitals
Government - Hospital District or Authority


1411 E 31ST STREET, OAKLAND, CA 94602
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Photo: Scott Leslie

Medicare Performace Measures


Same as the national average


Below the national average


Same as the national average

Patient Experience

Below the national average


Below the national average


Same as the national average

Efficient Use of Medial Imaging

Same as the national average


1411 E 31ST STREET

Highland Hospital is the largest campus of Alameda Health System. With 236 inpatient beds, Highland houses a regional trauma center, conducts medical and clinical ...

Highland Hospital is one of the acute care hospitals/facilities located in Alameda County, CA.

Highland Hospital does have an emergency room. They use electronic medical records.

Highland Hospital is a government - hospital district or authority hospital.

Hospital Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Location and Directions


There was nobody in the waiting room when I got to the hospital, they got me to a room quickly but after that I felt like a lost soul as they took forever to accomplish a thing, being in pain waiting for meds and not being serviced for long period of time. After they finally came to attend me and stuff it started to get even worse as they began to discriminate against me for being on medicaid and having a criminal background. These people play too many games by making you wait for medicine, testing, and speaking with a doctor. They also sent the prescriptions to the wrong pharmacy (probably on purpose) which caused even more delays and nonsense. They all think that people with Medicaid welfare and possible criminal backgrounds are all junkies and treat you like garbage even if you're not using drugs at the time so you get poor quality service and treatment and serious delayed services. (a month ago)

It's unfortunate that I can't give them one star. Was in the waiting room for 1.5 hours. Was told people were in the waiting room for 2 hours already. Only ONE person was called while I was there. There were people crying in pain and all I saw were employees walking around. Disgraceful. (a month ago)

I’ve been admitted to Syracuse hospitals 9 times in the past 6 months. 11 days ago having a perforation of my intestines and sent home without surgery as well as my appendix inflamed. Since Syracuse didn’t fix the issue and i’ve been in excruciating pain for the past 4 days I wanted another opinion and was referred to this hospital. The ER got me in a room immediately but then the staff forget about you. I’ve been here 7 hours and it took 4 hours before they gave anything for pain or even run an xray on my stomach. The dr. In the ER tonight came in to discharge me knowing what i have going on and before even looking at the results of my xray! Every time I have pushed my call button besides once, nobody has came to help or acknowledged me. But i see them all at the desk and they are talking about facebook and snapchat but ignoring patients. WORST ER/HOSPITAL EXPERIENCE i’ve ever had! (3 weeks ago)

This hospital has very little hospitality; I can only speak for myself and my care is important and a lot of people are treated poorly based on race and matter what insurance you have or race you are there should not be a delay in your care neither should you go home with out being diagnosed or feeling uncertain in your American women all together Black women are ranked 7 times more likely to die during pregnancy or birth and this is not due to not attending doctors appointments regularly or taking care /eating of themselves and or economics they’re being misdiagnosed not receiving the proper care etc ..we live in a country were the system needs to be corrected ..unfortunately we have to be seen by a variety of doctors let them into our lives and expect to be safe and hope that we are receiving the best health care ; but in many cases it has been proven that the health care system has failed Black women in many cases..All health care professionals should take every moment seriously in practice from the moment a patients in they’re care and there should be no exceptions (5 months ago)

A much better experience than Strong if you need emergency attention. You'll be seen MUCH sooner than you would be at Strong. Staff are friendly and hospitable. Facilities are kept clean. Only exception is anything obscure or life-threatening - Strong is better equipped with supplies for this. (7 months ago)

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