Acute Care Hospitals
Government - Local

HELEN HAYES HOSPITAL

51 NORTH ROUTE 9W, WEST HAVERSTRAW, NY 10993
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Photo: Peter Napoli

Medicare Performace Measures

Mortality

Not Available (Results are not available for this reporting period)

Safety

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Readmission

Not Available (Results are not available for this reporting period)

Patient Experience

Not Available (Results are not available for this reporting period)

Timliness

Not Available (Results are not available for this reporting period)

Effectiveness

Not Available (Results are not available for this reporting period)

Efficient Use of Medial Imaging

Not Available (Results are not available for this reporting period)

4.1 / 5 from Google Places Reviews
Not Available / 5 from Center for Medicare Services (There are too few measures or measure groups reported to calculate a star rating or measure group score)

About HELEN HAYES HOSPITAL

51 NORTH ROUTE 9W
WEST HAVERSTRAW, NY 10993

Helen Hayes Hospital is one of the acute care hospitals/facilities located in Rockland County, NY.

Helen Hayes Hospital does not have an emergency room. They do not use electronic medical records.

Helen Hayes Hospital is a government - local hospital.

Location and Directions

Reviews

I had been looking forward to a professional rehab center after my knee replacement surgery at HSS. Hospital for Special Surgery was fantastic. Helen Hayes however kind the nursing staff and therapists are is very disorganized. They have the equipment and the staff is trained on many devices but they were never on time and 30 minute therapy were more like 20 minutes of actual therapy work. I made good progress but that was because I pushed myself. I was having blood pressure issues after working out but only a couple of therapists cared to check to see how my pressure was doing. I have not been to rehab before but expected this facility to be much more organized and conscientious. (4 months ago)

Filled with wonderfully caring people with up to date facilities to help you get back on track. Great place. (2 months ago)

Helen Hayes is the best in rehabilitation. Their staff are very professional, caring and helpful... The place is very clean..Helen Hayes is the best! (5 months ago)

I received the greatest of care from the entire staff after my total knee replacement in April 2017. Dr. Holland was amazing with his care and management of my needs at every turn. The PT department got me walking and bending that sore knee with kindness and understanding and persistence. The entire nursing staff was attentive and prompt in every request I had and I had a lot of requests !!!! In deepest gratitude to an outstanding cast of health care workers, Cathleen Dowd (11 months ago)

Got a ticket for Parking on the side of the building to pick up my dad for a special occasion in a wheelchair and oxygen tank by some Rent a Cop with a very poor attitude and having no empathy or consideration. I even called twice for his supervisor to rectify- he had the same negative attitude. Was told to work it out with the ticketing agent. WOW -I was completely taken back by that comment .How does a person in MGMT not take the responsibility in trying to resolve the issue?? Poor MGMT training skills. Its not about the $30.00 fine IT`S THE PRINCIPAL OF THE SITUATION. Anyway, now that its off my chest.. This is one of the best places in NY state for rehab, 5 star reviews for all the nurses and support teams for the patients. I would recommend this facility to anyone. Great Care and Support. 5 STAR ! Someone in upper management in that facility should get involved in teaching both parking lot agents and supervisor how to be more Empathetic! (10 months ago)

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