Critical Access Hospitals
Voluntary non-profit - Private


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Photo: Michael Fast

Medicare Performace Measures


Same as the national average


Not Available (Results are not available for this reporting period)


Same as the national average

Patient Experience

Same as the national average


Same as the national average


Same as the national average

Efficient Use of Medial Imaging

Same as the national average



Good Shepherd Medical Center is one of the critical access hospitals/facilities located in Umatilla County, OR.

Good Shepherd Medical Center does have an emergency room. They use electronic medical records.

Good Shepherd Medical Center is a voluntary non-profit - private hospital.

Hospital Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Location and Directions


I would not even give this hospital 1 star but I had to, to be able to leave a review. My mom was in the hospital for a week. They could not find out what was wrong with her. I think the doctor actually walked in her room twice she did not even get test results until a while after they recieved them. The doctors just signed off and the nurse informed her of the results later on. She got to choose some things from the menu to eat 3 times a day but the cafeteria just brought her whatever they chose too. During her stay she had nothing but cold showers. Not even Luke warm. The nurses and doctors she had were horrible and just there to collect a paycheck. If you care anything about your self or your family members do NOT go to this hospital. It's absolutely horrible. (a month ago)

I wish I never went here. I was told they accept my Medicaid. I got a $6,000 bill that I most definitely can't pay. Also, you could hear nurses cracking up. They hardly had any patients and I was there for hours. NEVER AGAIN. (3 weeks ago)

My son was in a car accident. We were concerned about the concussion he had and had questions and the discharge nurse couldn't answer our questions. The instructions that were given to us were half pages. They didn't clean his wounds and sent him home covered head to toe in dirt and blood. My daughter and I spent 3.5 hours cleaning him up and dressing his wounds. (a month ago)

Yesterday May 13th 2018 , my husband and I went to visit a friend in the 4th floor. I had miss judged how far it was to walk and had left my walker in our truck. Once we got off the elevator I had to find a seat to sit down. My husband went up to the nurse's station and explained why he needed to use a wheelchair. They told him ok but that the chair could not leave the 4th floor. While we were visiting our friend, I started to feel very poorly. We left his room. When we got to the elevators my husband said I needed to get out and. He would give the chair back. I explained that I would not be able to make it out of hospital to our truck. He went back to nurse's station and explained our situation and was told he could take me down and bring chair back up. It was then that a nurse named Denise said she would go down with us and bring the chair back up, so that he would not have to. Thank you Denise. (in the last week)

If I could give no stars I would. My grandfather was transferred to Good Sheperd from his nursing home because he was having problems breathing, while there his blood pressure went dangerously low. Fast forward to being released a nurse comes in treating the family very rude, she is very rough with my grandfather who is very frail and has been through so much in the last few months, she just starts ripping stuff off of him and he let her know hey that's attached(wrapped around ear) she mouths rudely I know I'm trying to take it off! She then tries to rip his dialysis port out and we continue to tell her that stays and for her to listen we actually had to very loudly tell her not to pull it out! She tells us he's ready to go.. we wait and wait at least 15 min wondering when they will be coming to get him to take him back to the nursing home. Finally we go find someone to let us know when we can leave, the same nurse comes back and tells us oh y'all can leave I thought y'all would be taking him back... he is under the care of the nursing home.. this nurse turned around walked off and left us to get him up, in his chair, out the hospital, and into our car. The nursing home was very upset and told us that the hospital is supposed to call and let them know so he can be picked up. Please if you expect your loved one to be handled properly and with respect do not take them to this hospital! (3 months ago)

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