Acute Care Hospitals
Proprietary

GOOD SAMARITAN HOSPITAL

2425 SAMARITAN DRIVE, SAN JOSE, CA 95124
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Photo: Good Samaritan Hospital

Medicare Performace Measures

Mortality

Below the national average

Safety

Same as the national average

Readmission

Same as the national average

Patient Experience

Below the national average

Timliness

Same as the national average

Effectiveness

Same as the national average

Efficient Use of Medial Imaging

Same as the national average

About GOOD SAMARITAN HOSPITAL

2425 SAMARITAN DRIVE
SAN JOSE, CA 95124

Acute-care hospital offering leading-edge medical treatment in Silicon Valley at its main campus in San Jose and its Mission Oaks campus in Los Gatos.

Good Samaritan Hospital is one of the acute care hospitals/facilities located in Santa Clara County, CA.

Good Samaritan Hospital does have an emergency room. They use electronic medical records.

Good Samaritan Hospital is a proprietary hospital.

Hospital Hours

Monday 900 AM – 800 PM
Tuesday 900 AM – 800 PM
Wednesday 900 AM – 800 PM
Thursday 900 AM – 800 PM
Friday 900 AM – 800 PM
Saturday Closed
Sunday Closed

Location and Directions

Reviews

Had surgery here last summer- review is late, but I just had to leave one. I had to stay overnight. Top notch care. The nurses were amazing and so was the nursing assistant. (in the last week)

I found nothing special about this hospital to make it so much more expensive than other hospitals. My insurance company called me to ask if something unusual happened during my stay because the cost was so unusually high. My out of pocket was ridiculous. The treatment was good. But, the billing feels a bit shady to me. Plus, I was charged for medications I brought from home. And there were charges I felt were completely unnecessary, but the billing dept. said that's an issue with my doctor. Unfortunately, the billing is with the hospital, so really that's a cop-out. UPDATE- I was invited to contact the billing department and then harassed and warned that my bill may actually increase because it has to be audited now. At no point was there ANY positive interaction in this follow up. (a month ago)

Caring nurses with patience, and anesthesiologist Dr. Robinson was awesome. Check-in time was 5:00AM for a 7:30 surgery, with anticipated recovery room checkout at 11:00. Surgery went well, however the recovery area communication is abysmal. No modern technology is used to update patient status or 4 hour delays in check-out. 3 different folks stated patient would be ready in 30 minutes at 1 hr intervals. ALL were wrong. No access to recovery room patients, just wait in a hallway. Great Drs and staff, however hospital gets a 1 star due to poor communications and scheduling. (a month ago)

Overall, this hospital has provided great services. The staff members are excellent. They are patience and extremely supportive. However, there is one RN in front when checked in. Her personality DOESN'T fit in. She is very obnoxious with her behaviors towards us. One thing though, if you are not wanting to work with people. My only suggestion would be work with animals. I wouldn't let one bad apple ruined my experience here. I would considering this hospital again for my next ER visits if problems arised. There was a gentleman in there he is very sweet. He had asked his team to gives my son toys and things to play with. Which puts him at ease while awaiting there. I would give this 6 STARS if I could. (3 months ago)

If you like painful blood draws that need to be repeated and waiting around for 2.5 hrs (and counting) after being told 30-40 mins. This is the place for you! One bright side is you get to watch the staff squabble and complain about how busy they are. (a month ago)

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