Acute Care Hospitals
Voluntary non-profit - Church

GOOD SAMARITAN HOSPITAL MEDICAL CENTER

1000 MONTAUK HIGHWAY, WEST ISLIP, NY 11795
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Photo: CW Jackson

Medicare Performace Measures

Mortality

Same as the national average

Safety

Below the national average

Readmission

Below the national average

Patient Experience

Below the national average

Timliness

Below the national average

Effectiveness

Same as the national average

Efficient Use of Medial Imaging

Above the national average

About GOOD SAMARITAN HOSPITAL MEDICAL CENTER

1000 MONTAUK HIGHWAY
WEST ISLIP, NY 11795

Good Samaritan Hospital Medical Center is one of the acute care hospitals/facilities located in Suffolk County, NY.

Good Samaritan Hospital Medical Center does have an emergency room. They use electronic medical records.

Good Samaritan Hospital Medical Center is a voluntary non-profit - church hospital.

Hospital Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Location and Directions

Reviews

Doesn’t even deserve 1 Star. The doctors and staff have horrible attitude and bedside manners. Went to the Pediatric ER with my daughter after being awake due to school and work for 48 hours. I took my sleeping pill right before she fell. By the time we got to the ER my exhaustion kicked in and I fell asleep in a chair. I was in the Army. I can sleep anywhere. The nurses and doctors were being extremely lazy. When I confronted them, they accused me of being drunk or high. Note: You get paid to take care of my child. That’s your job. Do it. Stop playing Candy Crush behind the desk acting like you’re busy. Completely disregarding that my child needed an CT. When they found out I took my medication a few hours before coming and was awake for 48 hours, they felt stupid. Got there at 10pm. Did not once give my child anything for the pain. Didn’t get a CT done until 2am. Didn’t get home until nearly 4am. Save yourself the time and go to another hospital. Good Samaritan isn’t worth the wait or horrible bedside manner. (a month ago)

Recently I went to the emergency room with shortness of breath and some chest discomfort. The initial staff were courteous and prompt in getting me to the small area in the ER where I waited for an HOUR with not one person approaching me to see if I was having any problems. I kept thinking surely someone will come and check on me but I was wrong. I was not hooked up to a monitor while many nurses and other staff passed right by me. Finally after an hour a very nice male aide asked if I had been seen. I’m sure he noticed my impatience by then. It was him who found the doctor I was going to be seeing and informed me he was 4 patients behind. After another long while I finally did see the doctor. Had the aide not spoken to me I probably would have just left. No one would have noticed and if I was having a heart attack I surely could have died with no one paying any attention to me for all that time. Now I’ll say as a health care professional myself, I am an RN , I was more than appalled at the level of care that I received. I will never, I repeat, never go to that hospital again. Thank God I am alright and being followed by my private cardiologist because all the PA who was following me kept saying she didn’t know why I was having these symptoms. I was kept in observation on 3 east and I must say the nurse I had there was excellent, caring and attentive. But if I could have given zero stars for this review I would have. (2 months ago)

Not the type of person to leave bad reviews. The place is a disgrace to patient care. Most employees are morose and miserable. Let me state an example, if a person was hobbling in and drops right in front of the door, the employees would probably stare at each other and state they were not obliged to help because the person didn't technically make it inside the main entrance. That is the type of place this is. STAY AWAY. I can list at least 10 different situations where I was shocked at the level of service this place provides. (in the last week)

Family member in the ER as I write this review. Parent goes in with teenager and whereas initial questioning to r/o abuse is of course done in private and is standard, once it is reasonably determined that the child (or anyone for that matter) has not been abused, the parent of a minor patient (if no objection from patient) should be able to be with the patient. Instead parent told it is "industry standard"(???) ... and will have to ask the attending for permission to stay with patient. Not having family present is not industry standard, this is merely an example of an ER culture which does not wish to deal with families of patients, this is demonstrated since one needs an attending to grant permission. Was hoping the process would get better for my family member but instead it seems to be getting worse. If the patient was not stable, I would have already called an ambulance (ALS if necessary) to transfer him to a hospital that I might be able to have trust in the medical care. This is NOT somewhere I would recommend if at all possible, if it is plausible and medically safe for you to find another ER you may want to strongly consider that option rather than going to this place which obviously has no desire to promote high quality standards. Addendum: Just looked below to ensure this wasn't a fluke night in that ER and saw your ER docs are contracted... that is fine, have had great experience with ER doc groups, but you obviously need to find another ER provider group. (2 months ago)

Can I give 10 stars? My Aunt recently had neck surgery at Good Samaritan Hospital and the experience was superb! EVERYONE we encountered from the patient services desk ladies, the transport team, the imaging staff, the front desk ladies at MRI imaging, Imaging Services staff, Nurse Aids, Nurses, PAs and Doctors! EVERYONE was friendly, helpful, patient and thoughtful. What a great experience. Thank you for all you did to help my Aunt during her stay. (3 months ago)

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