Acute Care Hospitals
Proprietary

GATEWAY REGIONAL MEDICAL CENTER

2100 MADISON AVENUE, GRANITE CITY, IL 62040
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Photo: Gateway Regional Medical Center

Medicare Performace Measures

Mortality

Same as the national average

Safety

Same as the national average

Readmission

Below the national average

Patient Experience

Below the national average

Timliness

Same as the national average

Effectiveness

Same as the national average

Efficient Use of Medial Imaging

Same as the national average

About GATEWAY REGIONAL MEDICAL CENTER

2100 MADISON AVENUE
GRANITE CITY, IL 62040

No matter the reason for your visit, Gateway Regional Medical Center's quick launch icon can help you get the information you need, ... Granite City, IL 62040.

Gateway Regional Medical Center is one of the acute care hospitals/facilities located in Madison County, IL.

Gateway Regional Medical Center does have an emergency room. They use electronic medical records.

Gateway Regional Medical Center is a proprietary hospital.

Hospital Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Location and Directions

Reviews

Gateway erroneously sent my fully paid account to a collections agency, after I had verified with their billing staff that my account was up-to-date despite continuing to receive a bill. After being notified that my account was in collections, it took me three full business days to reach an actual human in their billing department to get the situation sorted out. Apparently, they were having phone issues, so when someone would answer, I could hear them, but they couldn't hear me. All but one of them said, "Sorry, I can't hear you. We're having phone problems. Please call back later," and then hung up. One of them rattled off an alternate 800 number that was functional, but did it so quickly I missed it, and then they hung up (number is not listed anywhere on their website, as far as I can tell). I literally tried to reach them over two dozen times over the course of three days. At the end of the third day, I finally called their medical records department in an attempt to reach an actual person. I spoke to a woman who gave me the 800 number for billing, and I was finally able to get in touch with the billing department and determine that my account was in good standing and should never have been sent to collections. Unbelievable, all of it. Barring a life or death situation, I will never use any facility that is affiliated with Gateway. (3 weeks ago)

I was a recent patient in same day surgery. I had a wonderful experience. Every person treated me with the utmost respect. They were personable and friendly. (a month ago)

Watch out for billing errors. How can a bill that has service dates of December continue to have errors (billing for an amount that they say I don't owe) for almost three months, even through March? It is hard not to be suspicious of this billing practice. Were they hoping that I didn't challenge it, and just pay this amount that I don't owe because my insurance already paid? I actually did pay because I am so busy. Now I am told it will take up to eight weeks to send back the overpayment (due to their billing errors). Can a business be this sloppy? Something seems amiss. (2 months ago)

During our father’s recent hospitalization at Gateway Regional, the fourth floor nursing staff delivered exceptional, compassionate care to both patient and family. They treated our father with dignity, kept him clean and comfortable, and accommodated our large extended family as we kept vigil. Their support propped us up during a very difficult time. (6 months ago)

I live legit down the street from this hospital. going here for many years, worst place you could go. they've almost killed me many times. my mom was literally having seizers in the er and nobody would help her once . the nurses are not qualified at all. please trust that this place is bad (a month ago)

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