Acute Care Hospitals
Voluntary non-profit - Private


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Photo: Franciscan Health Munster

Medicare Performace Measures


Same as the national average


Same as the national average


Same as the national average

Patient Experience

Same as the national average


Same as the national average


Same as the national average

Efficient Use of Medial Imaging

Same as the national average




Franciscan Health Munster is one of the acute care hospitals/facilities located in Lake County, IN.

Franciscan Health Munster does not have an emergency room. They use electronic medical records.

Franciscan Health Munster is a voluntary non-profit - private hospital.

Location and Directions


For an empty hospital that’s fully staffed the service is absolutely deplorable. With only 8 patients roomed in the ER I still was left waiting in the room for a simple ultrasound for over 2 hours. Not one single staff member even took the time to pop in and see if I needed anything, if my pain was manageable or had worsened since my arrival. Basic customer service goes a long way, and this place is severely lacking. I’ll stick to Munster Community Hospital. In 13 years of going to them I’ve never been disappointed no matter what the circumstances were. (a week ago)

Doctor's and nurses are very caring but this hospital and emergency room are not equipped to deal with pediatric patients so if your infant or toddler need to see a doctor ..go elsewhere (a month ago)

Took my brother here and was welcomed by great staff at the front desk. When he was taken back it went downhill. Was asked to leave before the DR. Came in so i waited in the waiting room. Nothing was said and then heard my brother screaming from the room because they were numbing him with a needle. Never even saw the DR. I'm a firm believer if you don't like your job and you have cannot talk to families of your patients then you should not be working an E.R. worst experience I've ever had at a hospital. (7 months ago)

I have had to take multiple family members here for various reasons, and I was here as well. It is AMAZING and I will never go anywhere else. The entire staff, from the time you walk in the door until the time you leave, is courteous, respectful, and professional. I am SO glad they opened up here in Munster. Whether you are going to the ER or to get a procedure done or are admitted, you will be treated with kindness and compassion. I would give it 100 stars if I could. (9 months ago)

I agree with all the negative reviews whole heartedly. Subpar bedside manner, customer service. Nurse & Dr. very dismissive. They seem unconcerned with your issues or pain. Took an absurd amount of time to check in, get in a room, see A Dr, get a urine test. Everything took longer than necessary. Even when I explained my previous history Dr. simply said take something over the counter and dismissed me and my concerns. First and last visit to this hospital! (5 months ago)

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