Acute Care Hospitals
Voluntary non-profit - Private


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Photo: Thompson Health

Medicare Performace Measures


Same as the national average


Above the national average


Below the national average

Patient Experience

Below the national average


Below the national average


Same as the national average

Efficient Use of Medial Imaging

Same as the national average



Information on the FF Thompson Hospital, family practice offices, and Immediate Care Center.

F F Thompson Hospital is one of the acute care hospitals/facilities located in Ontario County, NY.

F F Thompson Hospital does have an emergency room. They use electronic medical records.

F F Thompson Hospital is a voluntary non-profit - private hospital.

Hospital Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Location and Directions


The Dr was wonderful! The young lady that took me back to the room had a attitude! I will find another hospital! (3 months ago)

Staff should take some classes on customer service. I'm shocked their customer satisfaction is at 60% as posted in the hall by the nurses station. My disabled brother who cannot talk, or walk wasn't spoken to by most (not all) of the nurses. He is not able to express his desires in a standard way. And has been accused of assaulting the nurses because he spit and scratched them. My husband who was trying to help protect the nurses, was thrown out of the hospital for alledged abuse by trying to protect the nurses. This hospital has a long way to go to improve customer satisfaction. I wish this was the exception but this is our 4th visit and each has been a horrible experience. I wonder how disabled patients without family members involved get treated. (6 months ago)

I had the opportunity to see the inside of the emergency room. I sliced my toe with a Ninja blender and went in for a DTP shot and stitches. Unfortunately, they didn't do the stitches. They used the superglue but only on the exterior surface. I was out of the ER for only 2 hours. I walked across the grass with shoes on when the glue split and the cut was open and bleeding again. I took care of it with simple first aid (learned in the BSA) and some steristrips/butterflies for the next 2 weeks so it would heal properly. The superglue might have been a good idea if it a location that didn't move or bend, but not a toe. Still had to pay full price. :-( (a year ago)

Went in for a head injury to ER about eight years ago and this incident STILL bothers me. Needed one staple to close up a wound. Not too sympathetic; tried to be friendly, while in pain, to let him know that I never had a staple or a stitch before...pushed my head back hard into bed and administered without any personal empathy and or explanation of what "he" was doing...and left the room without anything to say! What!? In the people business!? NOT! ๐Ÿ˜Ÿ Have not returned. (a year ago)

Very slow service,spent 9 hours there when my daughter was there for internal bleeding.Took over 6 hours of waiting before she was even seen. The nurses were friendly,but the atmosphere was too casual and laid back.Not what you want to see when a loved one is in pain and suffering.Gonna look elsewhere next time. (a year ago)

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