Acute Care Hospitals
Voluntary non-profit - Other

EPHRATA COMMUNITY HOSPITAL

169 MARTIN AVENUE, EPHRATA, PA 17522
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Photo: WellSpan Ephrata Community Hospital

Medicare Performace Measures

Mortality

Same as the national average

Safety

Below the national average

Readmission

Above the national average

Patient Experience

Below the national average

Timliness

Below the national average

Effectiveness

Same as the national average

Efficient Use of Medial Imaging

Below the national average

About EPHRATA COMMUNITY HOSPITAL

169 MARTIN AVENUE
EPHRATA, PA 17522

None

Ephrata Community Hospital is one of the acute care hospitals/facilities located in Lancaster County, PA.

Ephrata Community Hospital does have an emergency room. They use electronic medical records.

Ephrata Community Hospital is a voluntary non-profit - other hospital.

Hospital Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Location and Directions

Reviews

EVERYONE I dealt with at this hospital was very nice and friendly! The staff seems very knowledgeable and explained everything in high detail. My daughter's nurse Kate even brought the midwife back to my daughter's room to answer our questions. My daughter's doctor personally called me, with my daughter's permission of course, and explained everything to me. My daughter is 21 years old, so it certainly wasn't necessary for her doctor to personally call me. I feel like everyone went out of the way to make sure both of us were well informed. I would definitely recommend this hospital. Update: Another visit to the hospital and again, EVERYONE we dealt with was so pleasant, empathetic, caring and supportive. I can't express in words our gratitude to the entire staff. Thank you so much to Patty, Kristie, Karen, Danica, Missy, Dr. Austria and many, many others. I wish I could remember everyone's name. Brianna, Serenity and I were very fortunate to have all of you surrounding us. (a week ago)

Billing Department is incompetent. I go a refund back in check form. Wrong address, they put the check in a hand written envelope. I cant cash it due to the wrong address. I was instructed to mail it back in and they may put it to a previous balance. It has been at least 4 weeks, I called them last week and it is still being processed. WHAT A JOKE!! (3 months ago)

If you have a choice I would recommend avoiding this hospital. The only reason I went with a 2 star instead of a one star is because during my daughter giving birth to her first daughter she was very happy with that department. My personal experience however with this hospital has always been very frustrating. Through multiple experiences with both my parents and an ER visit with my wife it seems as if this hospital has to scrap from the bottom of the barrel for their staff. No really impresses me as knowing a lot about what they are doing. Certainly none of the staff I have encountered have any idea what bed side manner is. I know this is probably a very hard line of work, I totally get it. As I said though this has been a recurring theme with this hospital. Have been much happier with my experiences at Lancaster General. (6 months ago)

Traveling from Indianapolis to NY when my mom had severe chest pains while at the Bowman Service Plaza. Called for an ambulance. From the moment we got to Ephrata Hospital everyone was awesome. Hannah was the first person we met and she was great. Awesome tat! Dr Mike was super thorough and incredibly personable, which is needed in more ER doctors. He's new so here's to hoping he keeps the air of earnest caring that so many ER doctors lack and cover up with false cheer. Dr Mike if you read this stay cool. :) This was about as positive an experience as something like this could be. Great team from the bald guy with the beard who registered us to Trenessa who transported my mom back from her CAT scan, thorough explanations of what was happening were given mostly without prompting, and they answered questions without hesitation. Thank you. (6 months ago)

Our daughter was born there in 1990. Our son was admitted there in 1994 for a bad cold or amonia. And I was admitted there to have my appendix removed in 1994 also. Never once did we have a problem with the doctors or nurses. Very nice, very professional, and very clean hospital. Would recommend this hospital to anyone. (6 months ago)

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