Acute Care Hospitals


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Photo: Kevin Cronin

Medicare Performace Measures


Above the national average


Same as the national average


Same as the national average

Patient Experience

Above the national average


Same as the national average


Same as the national average

Efficient Use of Medial Imaging

Same as the national average




Elmhurst Memorial Hospital is one of the acute care hospitals/facilities located in Dupage County, IL.

Elmhurst Memorial Hospital does have an emergency room. They use electronic medical records.

Elmhurst Memorial Hospital is a proprietary hospital.

Hospital Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Location and Directions


My son had a medical emergency that kept escalating. We had seen an Urgent care on Monday morning, on Monday night we went to this ER. We returned on Tuesday morning to this same ER as my son had new symptoms, (a fever of 101.8, and swollen feet) He STILL had the excruciating headache, and STILL a soar throat that felt like it was on fire. He also had a very red tongue which had little raised bumps and was soar. Only the nausea and diarrhea had been addressed. We came to the ER with instructions from our Primary care physician for my son to be admitted for 24 hr. observation. The ER ignored that request. They also did not fully examine my son, nor did the ER ever give a test for flu, but flu was diagnosed practically before the ER doctor even walked into the ER room. My son, it turns out was having a severe allergic reaction to the dye from a tattoo he had received 72 hrs. prior to our first ER visit. None of the ER staff or doctors ever looked at the tattoo. Yes I did tell them about it. The ER nurse went so far as to ask, "Is it a prison tattoo? No? then don't worry about it." She never looked at it. The Doctor NEVER LOOKED AT IT. You'd think that that would be part of the exam! When we were able to get into our Primary Care Doctor, it took her 1-minute to look at the tattoo and diagnose his issue. (NO NEW SYMPTOMS, he just wasn't getting better.) All of the symptoms were directly related to the allergic reaction. He immediately went on an antibiotic (One that the ER recommended against his taking), and with in 12 hrs. he was back to normal. No more head ache, no more soar throat, no more swollen feet. I did contact the patient advocate through this hospital to express my concern and was told by the board that "The treatment was appropriate" and "the symptoms were not present during our visit". Which by the way ALL OF THE SYMPTOMS WERE present, the only thing missing was the ER Doctors and staffs ability to actually LOOK at the tattoo!! I do not feel that the advocate adequately represented our experience. I feel the board did a poor job of examining the issue. I think the ER doctor and nurse were treating us like we were "over reacting", and just wanted us to go home and stop wasting her time. I was given all kinds of attitude about being admitted as our primary doc had instructed. I also know that I will never use the Elmhurst ER again. (a month ago)

16yr old daughter burned her elbow and forearm on hot steel. Went to the ER. Took her in..triage nurse documented burns and blisters. Saw md... stated" it's a blisters..put ice or cold water on it!" Are my daughter, my self and triage nurse having vision problems? WOW! No dressing...nothing! My daughter is in pain...elbow blistered.. Told to put ice or cold water on it? Finally gave her something for pain...then discharged! The admitting staff member spent more time with my daughter then the doctor did! (a week ago)

Best ER visit ever, we thought our son had pink eye as he was having some moderate discomfort and couldn’t keep his eyes open during the day. The attending physician’s bedside manner was excellent and he explained everything that he was doing while also listening attentively as my son explained how he was feeling. Administered drops, he didn’t have pink eye, however cut his iris apparently. Nice job overall, thank you for taking care of my family. Registration was prompt and very personalable as well. (in the last week)


My wife had our baby here in August 2017. And first off most of the nurses here are amazing. They have the billing so screwed up it is unbelievable. We spend countless hours on the phone every month with Blue Cross. Elmhurst was told many times that the baby was to be put on my insurance, not my wife's. They have double billed almost everything to both of our insurances. When we call and ask them they don't even know how much they've billed to each insurance. Also 9 months later they are still processing bills but they are now dating them in 2018! We have not been there in 9 months!!! I can't even imagine how much money they over bill for every year. UPDATE. It's another month gone by and it's still screwed up. I called and asked to talk to a supervisor today and sat on hold for 15 minutes before I was disconnected. Called back same thing. Called back same thing again. I'm convinced they just don't care. (in the last week)

They took us back quick however it was all down hill from there! I brought my daughter in because her pediatrician thought she needed fluid for dehydration. She was examined quickly and i was asked what had been going on. I explained the situation and was told they didn't think she was dehydrated and that she's not going to like getting an IV. When I asked for it anyway i got a response of "yeah we can do it, I guess we'll run some labs too" im sorry you may not enjoy your job but when you have a sick toddler i think you should offer to do any and everything you can! When a nurse came back in I told her I had changed my mind if they think she's fine I don't want to put her through all that. The doctor then came in with an even worse attitude. They watched her for about an hour, she did finally drink on her own but has not had a wet diaper. They said they "weren't concerned about her having a wet diaper, that it didn't matter" i was told to give her medicine time to work- she would be fine. The ER doctors and nurses really need a lesson in how to be polite and caring. Comforting your patients and accommodating their wishes should be your main priority, not how to talk them out of treatments to get them out as quick as possible. Very dissapointed. (a month ago)

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